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November 2023 by Mandy D
EDIT: I was finally contacted by someone. They honored our free month, and gave us 1/2 off for the month of November to help offset the fact that we were unable to access our unit for the month of October. I do appreciate that the company made an honest attempt to help us get this resolved.STAY AWAY FROM THIS PLACE! We paid for 6 months in full so they gave us one month for free, we started mid April so we were good till mid-october but with our free month we were good until mid November and would have to pay half a month in November. They called us the first of October and said that we were late on our payment I told then no and explained the case. I told him I have I'd have to find my contract and I'd call them back we got back from vacation as soon as we got home I found my contract called them back, the lady said okay she would send it up to the big bosses, I asked if we were locked out of our storage she said yes and I said okay well then we'll just pay you for the half a month of October and we'll just get our stuff out. She says no no don't do that I'll get your storage unlocked and will make sure that it's unlocked until I get a hold of my boss and we figure out this or that. Since then we've tried going over to our storage unit and they have us locked out. We haven't been able to get into our storage for a month. I can't get a hold of anybody, nobody will text me back, nobody will call me back. So we're just locked out for storage and from getting to our belongings even though we paid, have a contract and have offered to pay more and leave. Having your stuff held ransom because if poor management is ridiculous. Not to mention the code they gave us when we first signed up didn't and it took then a month to get it fixed so we paid $600 and were only able to access our unit for 4 months. I strongly suggest looking for a different company.
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August 2023 by Mark Neeley
The staff are friendly and helpful. And are there to help you get the best space for your needs. Thank you.
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July 2023 by Treni Cantrell
Tiffany is such an amazing person, she’s so upbeat and fun to be around. she was very amazing and made my experience incredible. i was so grateful and lucky to have had an great experience.
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July 2023 by Elena Miranda
The manager Tiffany is very friendly and kind. She works hard keeping the place look at it's best. And has always answered any questions I've had .
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June 2023 by Shawn Rosenberger
I stopped in to get some information on units in boise. And tiffany was very helpful. She showed me unit sizes so I had an idea of what I could be renting. She was able to get a unit for me in boise so I dint have to run around once I got there. They have great customer service.
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June 2023 by Julie Julie
Storage Plus has helped me to lower my rent in a smaller unit and Tiffany has been very helpful and professional in helping me with my unit and rentI can't stress enough h how much I feel that my belongings are secure at this facility.
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June 2023 by LuAnne
Tiffany is amazing…I work for a company that delivers supplies to my unit…Tiffany always texts me when a package arrives…she has gone out of her way to resolve any issues promptly and professionally. She is someone who gets the job done! Thanks Tiffany for being great at what you do.
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April 2023 by Ta Shina Pongah
Storage plus attendants are so friendly respectful and want to make sure you get the right storage space you need. The facility is super clean and perfect for any size storage you need.
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April 2023 by Kristy Croft-Bock
Awesome storage units ! Amazing staff . Safe and secure clean.. THE BEST !@
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April 2023 by Jessica Godinez
Storageplus is a great place to store your things! It's a safe & secure place. I really like that we each get our individual code for the gate to enter. Gives me a sense of peace and reassurance that my things will be safe.
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April 2023 by Dennis Steed
I have been using the pocatello storage plus for a few years mow and it really enjoy the new host there (Tiffany) she is very helpful and works with you.Want to thank her for going out there and shoveling snow this winter it makes it a lot easier to get around.Would highly recommend this facility for your storage needs.
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April 2023 by Amber Hall
Switching management was the best thing they could do for the company. Tiffany is a very sweet girl and does whatever she can to help out every one.
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April 2023 by Hayley Petersen
Tiffany is absolutely the best manager. She has helped me through the whole process of my move into storage. She also hand selected my unit to what she thought I needed because I had no clue and it was perfect. Couldn’t be more thankful to work with such a good person!
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April 2023 by Laura Soldati
I had a unit at Storage Plus for over seven years. The team was friendly, communicative, and always returned my calls and answered my questions. The unit was clean, there was no water damage, and I could access it when I needed to. There was also the added bonus of being entered into a drawing for gift cards at the holidays, which is a really nice incentive to offer tenants as appreciation for our business! Highly recommended!
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April 2023 by Igor “Popeye” Petrunin
The gal Tiffany there is very helpful. She is very knowledgeable about the area and had so much information on the community. It made moving here a lil bit easier.
