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June 2023 by Christopher Gilliam
What a great place to get all your insurance needs in one place! Amazing service. Fast responses.
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February 2023 by Robert King
I recently switched insurance providers to State Farm. While searching and comparing I thought I would get a quote on line. I got a little lost in the process and Amor called me from Steve Roberts Agency. She was very knowledgeable and helpful and we went through the quote and then I liked being able to go into the office and review and finalize the change.I had been handling my former insurance always over the phone with someone different each time. I love this personal service. I can call or stop in and they know me.I met Steve also and I just enjoy a down home friendly office but professional at the same timeI am pleased with their service
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December 2022 by Christopher L.
The people at Steve Roberts' office are some of the friendliest, nicest, most professional and efficient people I have ever dealt with, whether it is dropping by in person at the office or contacting them via phone and email. They are so thoughtful; they even contacted me to say congratulations once when I appeared in an article in the local paper talking about my research at the local university. I have recently had an accident, and they took care of everything from getting the car fixed to procuring a rental car for me during that time, even though the accident happened over 900 miles from home! I really trust the people in this office, and could not recommend them more highly. I also want to especially mention Amor, and thank her for all her great help during this recent event!
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December 2022 by William Treasure
I recently had to drop my insurance provider due to run-away prices. Fortunately, I checked into State Farm with Steve Roberts at the helm. I received individual, first-class assistance in reviewing my needs and comparing what State Farm could offer v. my former carrier. Steve's administrative assistant, Amor is a subject matter expert who helped me to make an informed decision in all aspects of the process. I am totally pleased with my State Farm experience thus far. Steve and Amor are "head and shoulders" above the competition. I spent 27 years with USAA and two years with Allstate, never made a single claim for home or auto, and rates continued to skyrocket. State Farm has provided me with better coverage for substantial savings. Close to $1,000.00 on home and just under $500.00 on auto. The best part of insuring with State Farm/Steve Roberts is I can reach them by phone, talk to them in person, and avoid call centers in third world countries.
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November 2022 by g a
I love this family in State Farm. They are always helpful & there when you need anything. Plus, they will even go above and beyond to make sure you get the right help required for you. I recommend these lovely people to you. It's more than well worth it. Thank you for everything! I appreciated everything. I will miss you all too. Take care and God bless you in abundance!
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October 2022 by Keith Allen
Great services in all areas
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October 2022 by Panda Poles
Steve Roberts’ office has always given me the most amazing, personal service. Jill, in particular always makes me feel fully supported. Anytime I’ve had a claim on my personal articles policy, they have had me taken care of in a day or two.
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July 2022 by Kristine Withem
Always friendly, willing to be helpful and easy to talk to.
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May 2022 by Eric DeGraaf
I'm very happy with this insurance company. Jill and Amore are always so helpful and friendly!
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May 2022 by Carolyn Janke
Steve Roberts’ agency is great. The staff is friendly, professional and knowledgeable. They are quick to respond to my questions and are always helpful.
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April 2022 by Donna OatesPerryman-Grinzafi
The office of Steve Roberts with State Farm here in Pocatello was the liason between me and the offending party and also the remote teem assigned to me by corporate. I am not techy so I needed all the help I could get. Amor was the local office person who I talked to first and continued to help me all the way through the accident process. I was found to not be the at fault party and Amor made sure I got my deductible back and am soon to receive the money back to cover the rental car I needed during the repairs to my car. Thank you Amor, Steve and Jill!
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March 2022 by Heather Warner
State farm always takes care of anything I need. They are always very responsive and great to deal with very helpful staff.
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March 2022 by Jill Christensen
Steve team is wonderful to work with. I had been working to solve an accident for months, I went into the office and Jill was able to have the issue resolved in under 2 day.
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February 2022 by Amanda Z.
I have never actually been in accident so I can not attest to that, however, for the couple times I needed to be towed or help with a flat tire they have been helpful after the fact on helping with the cost since we have roadside assistance. They are always super friendly and honestly it's awesome they call every year to wish me and my husband Happy Birthday. Prices are good for the full coverage we keep on everything. But hands down so far they have great customer service.
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January 2022 by Russell Baker
Great place to go for your insurance for everything you need
