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October 2023 by Dallin Nelson
NEVER GO HERE!The track malfunctioned and threw my car extremely hard to the side. Hard enough that it shattered my hubcap and bent my rim. Hard enough and loud enough that the employees stopped the car wash and came sprinting to my car.It was dark outside and we couldn't see any immediate damage right away. I was told by the shift manager, Caleb, and employee, Braden, that the company would replace anything serious like "axle, wheel, steering" ... etc (words spoken by Caleb). The next morning in the day light I noticed my rim was bent so I called and talked to Caleb on the phone who then went back on his word and told me that the company wouldn't replace anything because my car was older than 10 years.I confronted him and brought up what he had told me the night before. He lied to me multiple times. I finally got ahold of Casey who I was told is the district manager. He tried claiming everything was fine and that the car wash brushes only have 10-15 lbs of force and there is no way it could throw my car. Well obviously... any idiot could have told you 10-15 Ibs of force isn't going to throw the car to the side. It was clearly the track system (that drags the cars through the car wash) that threw my car and bent my rim. Now I'm stuck having to pay for a new rim when it was their machine that malfunctioned and threw my car hard enough to bend my rim. I will definitely never go here again to avoid getter more serious damage to my car and to not deal with the terrible management. (Also Caleb, if you read this... it's never appropriate or professional to swear at a customer)
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October 2023 by Kayden
Becoming increasingly disappointed in this place. Seems every time I come through, the dryers are working less and less. Came home and noticed 2 paint chips on the hood, that definitely weren’t there before I went through, as well as some tiny chips across the bottom of the passenger door. Also looks like the front of my car in between the side mirrors and front is bending or something out of place on both sides? It’d be hard to prove it was the car wash but my car is new and it didn’t have those when I bought it. My old car also had the same thing happen, and I rode that one through all the time.
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October 2023 by Peyton Gerner
Scratched my car, multiple paint chips. Rude service was told there's nothing they can do. Which I can somewhat understand but what passes me off was there was no apology no nothing. Unless you want paint ships and scratches all over your car DO NOT take it here.
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September 2023 by Sierra Tanner
I do not recommend this car wash. It costs more than any other nearby wash, and it does less. There are no towels or mat wash available, and the vacuums barely work so what am I paying more for? The only reason I'm giving 2 stars is because the teenagers at the front who scrubbed down my car were very sweet and did their job with great communication. But that's the only plus from this business.
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September 2023 by Kiona Kolander
I'm always happy with how clean my car is after coming here, and I appreciate the initial scrub down before I actually go through the carwash, it definitely helps! All the guys there are super nice and do a great job. Thank you, Snake River Rapid Wash!
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September 2023 by LK Hunt
Super nice staff! I was there near closing time and they came out to the vacuum bays to check on me! Awesome car wash! My grill was caked with bugs, completely gone after the Big Kahuna wash!Services: Vacuuming
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August 2023 by Jeremy Williams
DO NOT USE THIS PLACE. They broke my mirror, said it might be covered, then said they won't do anything or even refund my wash. The people working there were morons and the district manager refused to do anything for me. DO NOT TRUST THIS PLACE or take your car here. I will never go back. I have been to this location probably 30 or 40 times with no issues.
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August 2023 by sky hodgkin
Fairly new care wash and already seems to be slipping on quality. Noticed some spayers not functioning correctly and scrubbing clothes were missing/ripped off. Also some of the vacuums must have clogs in them because you have to find the right ones that have good suction.
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August 2023 by Rachel Peay
Having a monthly subscription is the best! Just rained? Run it through the car wash! Just snowed? Run it through! Coming back from a drive and covered in bugs? Run it through! Need 10 minutes to yourself? Take it to the car wash!
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August 2023 by Tracey Frugoli
Absolutely love this place!Friendly staff!10 out of 10.Would definitely recommend and do recommend!Definitely will not go to any other car wash.
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July 2023 by Lisa Pratt
Honestly, the only car wash we will go to. The guys working there are always super kind and caring. Vacuums always work, and the facility is always clean.
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June 2023 by Simply Floats
Don't go there unless your car damage. Their brushes flipped my mirror all the way to the front then the next rotating brush slammed it back and popped my glass mirror out the air driers was flinging all around and busted the glass in my mirror I wished I would've filmed it while it was happening. Sure I have duct tape on the housing but that has nothing to do with the glass mirror. They should have pushed my mirror inward.
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May 2023 by m Peace
Had to renew my account and received amazing customer service from the kid with long hair. Didn't get his name but I'd hold on to him if I was the manager
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March 2023 by Jared Hobbs
Carwash works pretty well. Vacuums forget how to suck most of the time I've tried them. I've almost given up and just vacuum at home.
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February 2023 by Chase
Decent car wash, but closed frequently during business hours.
