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January 2024 by Paige Stolworthy
Didn't really seem like anyone had a clue what was going on when trying to get parts from them, talked to multiple people trying to get help and none of them had good customer service
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November 2023 by Jeremy Pratt
Ordered a fender & was told that the fender would ship on a pallet later in the week. Called 1.5 weeks later, fender had not been pulled & then they call back to say that the fender is not useable after they sent pictures showing it was in decent shape.
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September 2023 by Evan Reed
Product seems to work. Customer service was better in person thank texting
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June 2023 by Fredy Jr Mendiolaza
Alex is a great salesperson who personally helped me with my part orders and went beyond the average service. Thank you!
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June 2023 by ShellCity Moto
Terrible customer service and ordering...i gave them an exact part number, stock number, and what year and make the part comes off the vehicle and they said they'd have it shipped 2 to 3 business days...here we are 2 weeks later and they never pulled the part off the vehicle but yet still have my money...absolutely distasteful
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June 2023 by Zero
Terrible customer service and ordering...i gave them an exact part number, stock number, and what year and make the part comes off the vehicle and they said they'd have it shipped 2 to 3 business days...here we are 2 weeks later and they never pulled the part off the vehicle but yet still have my money...absolutely distasteful
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April 2023 by Joe D.
I got a mirror shipped to Colorado and it was perfect, it was hard to find the mirror that had all the proper features I needed to fix the vandalized part.
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April 2023 by jr69
They have lots of parts at good prices
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March 2023 by Tyler White
The customer service isn't good and they don't know what parts they have at their shop if your planning on calling in they will just run it through their search engine on their website which is far to specific if you are looking for just about any part because it even rules out all other years of the same model as your car so you have to search year by year.
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January 2023 by Joshua Kingston
They have a great selection of parts and reasonable pricing. Alex was very helpful and patient with all of my inquiries and concerns. I highly recommend them
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December 2022 by Tammy Nash
We are looking for a cap to 2006 Honda oddice for a fits on power steering cap
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November 2022 by Ryan Carter
Curbside pick up is a joke, 30 minute wait had to call twice and text. This is why I rarely use them.
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November 2022 by C.j. Carter
Arnold has a attitude, gets upset and blurts out that they don't have what you are looking for when they do. It's parked right out front in your yard.
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October 2022 by Mr Bunker
Absurd prices suggest using U-Pull Auto Parts. Or you could just order your parts brand new online for these prices.
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July 2022 by Juan Gonzalez
I want to give a huge shout out to Arnaldo for helping me out. Not only did he help me find an engine he also would call me to remind me about sending over paperwork. I get busy with life but I’m grateful for people like him that make sure you don’t fall behind. I highly recommend buying all your auto parts through Shaw Auto Parts.
