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January 2024 by Joe Worrell
Shane and his staff are the best! They know their stuff, treat you like family, and every time I have shopped them they have the best price warranty and service! Oh and you always get that corny smile from Shane, I love it!
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January 2024 by Sandra dixon
We love our flooring. The first install was faulty, and they had to lay flooring down again. Installer is awesome. It was great to work with Rug Rats.
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November 2023 by Marleene “Nini” A Flores
The best in flooring and service. I m impressed with Rug Rat and the way they deliver the service and the staff always answers questions. The installers that come out are personable, professional and affordable. #support local businesses
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October 2023 by Jesse Jensen
Stopped in to talk to Shane today about products and business. Great guy, shared his year of experince with us. Beautiful showroom, friendly staff.
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August 2023 by Michele Olsen
We had a large flooring project and Joe did an amazing job installing our vinyl plank flooring. He is very detail oriented. We would highly recommend Joe for your installation needs! Thank you, Joe!!
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August 2023 by Dereck Ray
Rug Rats was great!! We couldn't be happier with our new floors. The price was lower than expected and the installation was great. The installer worked with us to limit the disruption to our personal lives. Thanks Rug Rats!!
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August 2023 by Richard L Kelley
Russ did a wonderful job,we love our new luxury vinyl flooring! It's so beautiful. All of you are so awesome
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August 2023 by Pam Carlson
My floors look so good! Everyone was super helpful and patient with me. Russ layer the flooring and he did a great job!
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March 2023 by Rosemary Nett
Joe Hoskins and his nephew laid the carpeting in my living room and hall. They will come back to do my bedroom. The team was on time, vaccumed the areas they were going to work on and did very nice work. I appreciate the neat work they did. When they were finished I asked Joe about the paint in my kitchen sink. My Grand sons did the painting in my living room and hall way and cleaned their brushes in the sink. Joe went out to his van and brought in Mineral Spirits and a clean rag and helped me get the sink back to it's shiny self. This extra work he did for me is very much appreciated. Just wanted you to know.
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February 2023 by Liana Litzsinger
My husband and I recently replaced the flooring and woodwork in the upstairs of our split-entry home. We purchased laminate flooring and carpet through McKenna at Rug Rat Flooring. Rug Rat also arranged for the carpet to be laid (the laminate and woodwork was done by a contractor we had already hired). We were pleased that the laminate and carpet we picked arrived in a couple weeks time, allowing our laminate/woodwork contractor to begin work once he finished another job. Both the laminate and carpet are exactly what we hoped for.Our carpet layer, Joe H., did a great job of installing the new carpet as well as re-stretching downstairs carpet laid by another company just a few years ago. Joe was very conscientious and easy to work with.I would definitely work with Rug Rat Flooring and Joe H. again.
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February 2023 by fourtrax B
These guys were so good to accommodate our situation. We were able to find flooring we liked at an affordable cost and get on the schedule quickly. Our installer Joe did a great job and he even vaccuumed and cleaned the floors before leaving. Very pleased with the overall job. Thanks guys!!
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February 2023 by Sandra McBride
My carpet looks fantastic. They gentlemen we very professional they left the area clean up and vacuumed.The team at the store has been very helpful with all questions I have and getting me the information and bids in a timely manner.Highly recommend Rugrats
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February 2023 by Doug Hill
Great to work with, love the carpet and the carpet installer Joe Hoskins did a fantastic job!! Highly recommend them.
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January 2023 by Penelope
What was supposed to be a simple week and a half long job ended up getting dragged out for over 2 months. Between the misplaced order, lack of courtesy, horrible communication, contactor vacation mid job, and lack of overall decency from anyone involved in this process, I can easily say this was the worst home experience I have ever had. No one bothered to call and communicate with us before the job to make any confirmations on show times and we were left wondering everyday when the contractor was even going to show up. Only one contractor came out for the job and the job was not completed anywhere near the predicted time frame. If I had to do it over I would have paid twice as much money for a different business to come out if it would have given us even half the peace of mind. Can not in good faith recommend this business to anyone. Paying 80% upfront for a lowsey experience was just the icing on the cake.
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January 2023 by Renae Salazar
My initial time in the store picking out tile and grouting was professional, but also easy. McKenna was friendly and gave me good information and guidance, and on all of my phone interactions with her afterwards she was friendly and clear in her explanations. Shane came out to measure and take pictures and he was also pleasant and professional. Cyrus did the installation of the tile and he was GREAT! He was easy to have in our home, friendly and hard working and he is also an artistic craftsman. His tile cuts are exact and he takes the time to make sure everything is laid out “just right.” From beginning to end he did a great job, including the clean up afterwards. We absolutely LOVE the end result, and are so glad we went with Rug Rats and waited to use their installer!
