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December 2023 by Julia Mulkay
We purchased all of our appliances at Pocatello Electric 3 years ago. I have also referred several clients and family there, however I will not be anymore. We have had soooo many issues with all of the appliances we purchased, which were all Maytag. I am convinced our refrigerator is a lemon and all the lights just went out on it yesterday so there goes more money to have it fixed once again. I honestly thought Maytag was a good, solid brand, but I have been proven wrong over and over. I am so frustrated and when I had tried to speak with the manager about our issues last year when the refrigerator had a freon leak, he completely ghosted us 3 different times. At that point we had already had to replace the main circuit board in the refrigerator. We never heard back from him about it again. ?In response to your response, it was purchased through our builder's account. All of the appliances were, except the washer and dryer, which we purchased at a later date.
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December 2023 by keith zundel
Very friendly and knowledgeable staff. I ended up ordering elsewhere as I wanted a very specific refrigerator that they didn't carry, but I would highly recommend them to anyone after the positive experience I had working with them.
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December 2023 by Alison dilaurentis
Nick and Troy are awesome to work with. Got me good deals on my appliances.
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October 2023 by Christian Mears
Service here has always been above and beyond. A friend recommended them to me when we moved into the area, and now I've recommended two newly moved-in families to them as well. They're friendly, helpful, and service is perfect.
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October 2023 by Abigail Nulph
If you want appliances that work, go literally anywhere else. Also, the installers do a terrible job and are most likely under the influence. You could try talking to the owner but she will be zero help. If I could leave 0 stars, I would.
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September 2023 by Karen LaRae
The only appliance store I've ever trusted enough to deal with! Great repairman on staff if needed, too. Shopped there for over 50 years.
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August 2023 by Daniel Nelson
Needed parts and instruction to replace a dryer plug. Staff got me set up with the right part, then walked me through the installation step-by-step on the phone. Fantastic service.
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July 2023 by Pam Domitz
They go above and beyond to warranty their products. Very helpful and friendly.
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June 2023 by Pepe Frog
Bought our fridge from here and has an awesome experience! Super easy and painless!
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April 2023 by Heather S
Both my fridge and back up fridge died. They not only got me an awesome Whirlpool fridge for a great price, they delivered it, and took away the two broken ones quickly so I wasn't without a fridge. I was silly and forgot to clean out my back up fridge and they helped me get all my stuff back. These guys are amazing!!!! I highly recommend them to anyone looking for wonderful quality and service.
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March 2023 by steve t
It's a small business but Doug is very nice and easy going. He was a super great help. He seemed very knowledgeable about my problem so I hired them to fix my stove.
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January 2023 by SHYANNE STEED
Best appliance store in town. There is no need to check for prices anywhere else. They will give you the best deal and best service. BUY LOCAL
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December 2022 by Jenni Hartog
Bought a washer a few years ago and just had a refrigerator delivered today. Both experiences were top notch, professional and fast! It certainly pays to shop local!! Love this place!
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October 2022 by Tai Wesley
Nate has been incredible!!! Pocatello Electric has been amazing to work with for all of our clients!
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July 2022 by gary moore
Just purchased a couple of appliances. Another great experience with Pocatello Electric. Sales, delivery and install were exceptional. Even with supply chain issues, they were able to get what we were looking for. Nice to see they are carrying on Mikes tradition of above and beyond customer service.
