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September 2023 by Trevor Gunn
Awesome service. The easiest car buying experience I've ever had! Also gave me an unbeatable price on an amazing car!
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September 2023 by Landon christensen
Mike and the finance guy were very nice friendly and helpful they helped me get into a Audi a8 after looking for a long time I am extremely happy with my purchase and so is my mom thanks so much for providing a good car for me and my family we appreciate it and for being so kind helpful and not pushy I will be back I say ten outta 10
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September 2023 by Jessica Murray
I had a very pleasant buying experience. I was able to get my vehicle traded in and into a new one pretty easily. That's why I did give some stars..It threw a rod 3 weeks after purchase, but it was 2000 miles later. I totally understand it was bought used, and they were unable to help. That's not my problem.My problem is when I called in to see if they could help in any way and told them what happened, I was laughed at. That is so unprofessional. Nothing is funny to me about a 28k paperweight. It happened 3 months ago, and it's still unsettling to me. An "I'm sorry to hear that" or literally anything would have gone a long way. I hope this brings awareness and compassion is able to be shown to customers in the future.
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September 2022 by Chance Russell
Mike was friendly and helpful, though not willing to negotiate much in price. The cars all looked clean and respectable.
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August 2022 by Kim Dumalag
Awesome customer service, super friendly!! Greg Kemp is the man!! He is an amazing salesman, he will do what he can to get you approved, he helped me get a very nice car and I’m so grateful!! This car lot is clean and professional, easy to work with!! Thanks Greg 10 ⭐️
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August 2022 by Mike Gunn
Gregg is awesome integrity and honesty goes along ways when you are shopping for cars. Highly recommended. Shop with confidence.
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July 2022 by Lisa Green
Not everyone can buy a brand new car some of us have to buy used we have gotten our last 4 cars with one stop my daughter has gotten her last 3 cars Gregg Kemp has sold us the last 4 cars if something happened or wasn't right with the cars he made it right never had any problems with them in fact my daughter just got a car from Gregg and the windshield is cracked he has the guy coming to her job to have it fixed and that way she won't have to go to them Gregg is awesome ? ? ?
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July 2022 by Renee Romine
Mike & Gregg made this experience so amazing. Made financing easy, no pressure, just amazing service at a great rate. We will recommend to all family and friends great group of guys.
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November 2021 by Christian M.
Ken was quick to get me into a car, dealt with some issues I was having with receiving the money to purchase the car for longer than I absolutely expected him to, responded quick to my e-mails, texted me back in a good time. Excellent used car salesman. If my experience stopped there, it'd be a strong 5/5 and I would recommend these guys to everyone. However, after I drove off of the lot I immediately wished that I would have never purchased anything from here. My car almost immediately had a warning about the Auto Start/Stop needing maintenance, and a day later my car broke down on an I-15 on ramp. She had engine issues, the car literally shut down whenever I tried to go over 55mph. I drove (slowly) back to the dealership and Ken was extremely understanding and told me that I would have the car back by the weekend for a trip to Boise. Not only did I not have the car back, it took me persistently badgering Ken to get any update on my vehicle. It completely felt like he had my money, so he stopped caring. I finally got my vehicle back, and to my surprise, it ran absolutely phenomenally for about three weeks, I moved up to Coeur D'Alene very shortly after purchasing my car, and upon my arrival to CDA I was greeted by another mechanical issue. My radiator had completely blown up, and when I went to go fix the $3,600 issue, the mechanic told me that he had seen very little evidence of anyone EVER being under the hood. In addition to that, he told me that he saw one of the worst coolant leaks that he had ever seen, to the point where the side of my engine and other parts nearby have received a permanent green tint. At this point, I am in absolute disbelief. But, however, it gets better! Driving around in Coeur D'Alene, taking in the beautiful scenery while commandeering my financial mistake, I receive a tire pressure indicator for both of my back right tires. I pulled over to the closest gas station, and to my absolute disbelief, complete stupor, and staggering frustration, three of my four tires were worn down to the wires. Mind you, I have had this car for around five weeks, and given that the roads to Coeur D'Alene aren't paved with brads and shattered glass, I assume that the fellas at One Stop were aware about the less than ideal state of my tires. Just a little north of FIVE THOUSAND DOLLARS of repairs into an $11,000 car later, I have a lemon that doesn't want to start in the cold, has constant acceleration problems, guzzles gas to the tune of ~10mpg (rated for 31 combined), I have a car that is borderline scrap worthy. I don't allege that One Stop knew exactly what was wrong with the car when they sold it to me, that would be an illogical conclusion. What I do allege, and know for a fact, is that Ken and the staff at One Stop knew that this car had some problems. Not a single mention of anything, I asked about previous repairs, "Never been in besides brakes and oil changes!". The problem with the tires really rubs me the wrong way, I placed my family in that car using the confidence Ken sold me. If those tires would have burst while we were traveling to Coeur D'Alene, what could have happened? I'm young, it was my first time buying a car, and you have to learn lessons the hard way. That being said however, Ken saw me coming from a mile away and sold me this car using predatory and dishonest practices, the absolute epitome of a "Used Car Salesperson". Also, I arrived to pick the car up earlier than I told Ken, and he let his other employee use it to go grab lunch and fill the tank. They got tacos, and instead of a new car smell, I got taco stench instead. 0/5 Stars, Absolutely never ever shop here.
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November 2020 by James Peterson
Be aware what you buy from these guys very dishonest by the trucks and them had a salvage title didn't tell me when to sell it one year later I could only get a quarter of what I paid for it Very unhappy with his car dealership
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October 2020 by Jed Littlefield
First time buying from a used car dealership. The truck I bought had the engine seize three days after buying it. One Stop Auto replaced the engine for me for free without any hassle. I therefore would rate this place as reliable. I would buy from them again.
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June 2020 by Alex Morris
The people here are flat out amazing they were super helpful and accommodating Greg made it happen for me 100% highly recommend for anyone with no or bad credit to give them a shot they won't disappoint.
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March 2020 by Kallie Robinson
We had a wonderful buying experience here. Very helpful and understanding. Worked with us to get the best deal possible in the situation we were in. Would highly recommend.
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March 2020 by Jayden Martinez
Great place just bought my second car from them.
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October 2019 by Joe Salem
Greg was very professional, friendly, and a funny guy. We enjoyed his customer service and how fast he was able to accommodate our needs, 1st time to buy a car over our lunch break. We love the car he sold us. Thank you so much!
