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March 2022 by Zed France
Truly disappointed with the service attitude. I called up about a vehicle to get some information about it and although the gentleman was polite, he balked and cut me off when I asked about maintenance records or having a carfax. If a dealership doesn't want to pay for carfax that's fine, but shutting down an inquiry by a customer asking for maintenance records makes a dealer look shady. Any consumer advocate will urge consumers to ask for maintenance records in the car business, like a carfax. If a dealer discourages that, go elsewhere.
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January 2022 by jesse wood
Very happy with Adam! I now live in North Carolina and he still was able to help me. Great service, great prices, great people...bought the extended warranty from Adam 9 months ago and have already used it to replace a leaky water pump on my 2011 Ford F150...couldn't be happier!
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February 2021 by Erin Selleneit
Great customer service and very honest.
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February 2021 by mark sorenson
Working with Robert at Motor City auto sales was a pleasure. Robert is extremely patient, We never felt pressured to to make a decision. Robert is a professional- who knows the car business inside and out. I highly recommend you talk to Robert if you are considering buying a clean previously owned automobile at a fair price.
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January 2021 by Jerret
Wouldn't recommend after decided not to pay what he wanted for a vehicle he messaged me on Facebook being rude calling names and scolded me for my review
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January 2021 by Josh Martin
Great place to buy a vehicle! The truck that I bought was exactly how it was described on the ad that led me to purchase the vehicle. Robert was awesome to work with and always answered all the questions I had before purchasing the vehicle. He was even willing to come in on his day off just to accommodate to my schedule. Came up from Utah to make the purchase and don't regret it at all. These guys are great, highly recommend buying from Motor City. Met the owner and he was just as awesome to deal with as Robert was.
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November 2020 by Kevin H
Very honest and upfront car business. I've seen first hand the detail Motor City goes through to inspect and fix anything wrong before they sell a car. Excellent service and not the typical pushy sales people like you get at other places.
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November 2020 by Cameron Muegerl
Reading other reviews it may seem odd that my own experience is so different, but maybe that could be attributed to which salesmen at Motor City you work with. My own experience was less than ideal to say the least. It was one full of dishonesty, and intentional intent to deceive.Vehicle history was hidden: I had cash in hand for a $1400 dollar down payment, and luckily brought a friend who is far more vehicle savvy than myself. He noticed a new rear bumper, door, fender, and taillights. The vehicle had been wrecked, with airbag deployment, and this fact was kept hidden until they got called out on it. Carfax is worth the fee if you buy from this lot.Engine warning codes were cleared: I told them I wanted to have somebody scan the code while on my test drive. They told me they would scan it before my drive. They told me it was a tire pressure sensor. Went to get a second opinion, but they had cleared the code, therefore nobody else could diagnose the issue since no code was thrown. Noticed a strange inconsistent jitter in the acceleration. Pulled over to find it was a vacuum leak from a broken, and previously Gorilla Glued piece of tubing. THIS is what the code ACTUALLY indicating. This was purposely, and knowingly concealed.Bullied into more expensive options: one day I was told that I was gauranteed by two different lenders, and the next I was told that they would prefer me in a car more than double the price of the one I was looking at. When I stayed firm on the cheaper option I was told I needed more cash down. Keep in mind, all this on a wrecked car that was throwing a code that they intentionally tried to conceal.Do your homework, and be wary of the used-car gimmick, when buying here.
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October 2020 by John Condron
Friendly and helpful. Clean vehicles. Seemed like fair prices. Arranged financing quickly and looked for the best rates.
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October 2020 by Andy Santiago
A++ Great product, Great company! . No need to shop around, Go see Andrew and family and they will take care of you like one of there own.
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March 2020 by Jeff Johnson
Extremely friendly service, along with a great selection of vehicles, definitely would recommend if your looking for a new car or truck.
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December 2019 by Christy Burnham
While I did end up finding my vehicle at a dealership, I spent a lot of time on many lots and sites reviewing possible used vehicles. I found the experience at motor city was overall good. I never once sat in a dirty car, and never worried about whether or not I should test drive on the highway. I tested the Juke which was so cute and felt powerful, and one other that was very basic package but very good long term vehicle. I just needed something in between for me and my family. Thanks for not pushing me during a long draining process.
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December 2019 by David Wall
The best experience I have ever had at a car dealership. Adam was honest and forthcoming with the car and pricing and is just a great guy. I was also coming from Utah, so I was nervous about the experience. Adam was no pressure, let me drive the car and then had everything ready to make the process really simple. Definitely would do it again. Five+ stars!
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December 2019 by Chris Davis
I found my Kia Sorento on cargurus at motor City in Pocatello and they were amazing to work with. The dealer even showed me the Kia after hours to accommodate my work schedule. The Kia was immaculate and I couldn't find a better price anywhere!
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September 2018 by Marjorie Larsen
My husband and I bought a Commander...love it...they were really nice and helpful....did I say I love the Jeep! Good job