-
January 2024 by Bryan Oglesbee
I went to the store twice now. Friendly service and very flexible to work with.Well worth my stop!Thanks
-
December 2023 by Adrian Rodriguez
I went everywhere to cash my check and nobody could help me, but Money Tree did! Juanita and Irene were very helpful, friendly, and prompt! I will definitely be going back again!
-
December 2023 by J Insight
A+++ Customer Service I have received since going to our local Moneytree Branch from Irene, Juanita and Jackelyn!! I would recommend anyone to visit that is looking into a loan or has a check to cash!!
-
August 2023 by hoticeage ya
Frequent customer here.Came in to cash a check I received for selling a musical instrument to Piano Gallary, so a business's printed check. First she wouldn't take the check because it wasn't dated. So I took it back and had it dated and brought it back to cash.Then she questions me about what the check is for and where it came from, and then calls the business to check and make sure the check is valid. Never had this happen before with checks I've cashed! Is it your companies policy to treat every customer like they're lieing and trying to pass a forged check?
-
May 2023 by Wayne Walker
I want say my experience at money tree was great especially Irene. I needed to get a loan but all my information was on my phone (I’m not very tech savvy) but Irene helped me find a way to get the information to you and she was very patient. I can say without a doubt that this was the best customer service I have ever received in Pocatello. Money tree should be very happy that they have someone like Irene running their business! She is a valuable asset and should be taken care of and maybe even train people on customer service
-
February 2021 by Uchiha Ygo Brotherhood
Helped out when no one else would.
-
March 2020 by raylee ramirez
I asked for a personal loan not a payday loan
-
February 2020 by BreAnna Blake
They give me money when I ask for it??
-
January 2020 by Greg K.
Courteous friendly staff and there is little wait even on a Friday. I've been many times never a mistake and staff is always helpfully in getting large bills when they don't have them in their cash drawer.
-
September 2019 by Nonya B.
Juanita was our clerk and she was already in a mood when we got to her window , she wouldn't even look up at us from her computer at first, then she looks up to help us and shes instantly rude , bad attitude , bad tone , bad vibes . We were told by the other clerk 2 desks down from her, some information and when we tried expressing that to her she pretty much said we were lying and then wouldn't bring that clerk over to speak with us to verify anything . She kept her attitude tone the entire visit and while we were walking up to the window she had made a comment about not wanting to be at work/ having a bad day to another clerk , i just felt a very hostile vibe from her the entire time and the two girls that were in front of us speaking with her dealt with her unprofessional attitude as well .
-
March 2019 by Adam Contreras
excellent customer service.
-
November 2018 by Watch me eat/ Fat, belly dancer
Came in to cash a check, fee was too high.
-
November 2018 by Tanya S.
Came in to cash a check, fee was too high. I asked to get my check back they said after we photo copy it &all your info. l asked why they would need my info when l wasnt doing business with them. They told me it was their policy to sell my personal info & to gather info. About why l was leaving. Called corporate to get my personal info back, they did NOTHING. Wow!!!! Dont walk, Run!!!!!!! You were WARNED
-
November 2018 by Trigger
If you’re considering an installment loan I suggest shopping around a bit, obviously it’s best to avoid it if you can but we all know that that’s not always possible. There are places out there that will lower your agreed upon payments as you pay down on the loan, moneytree will not. It’s gouging in my opinion and I will go elsewhere for help next time.
-
August 2018 by Trigger .
If you're considering an installment loan I suggest shopping around a bit, obviously it's best to avoid it if you can but we all know that that's not always possible. There are places out there that will lower your agreed upon payments as you pay down on the loan, moneytree will not. It's gouging in my opinion and I will go elsewhere for help next time.
