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“Justin and Skylar were both great. Explained why I needed a new phone. My LG was no longer made and was not being updated. They showed me a basic phone like I asked no upsell. Appreciated that very much. While deciding on phone and accessories Skylar noticed I was using a business debit card and he immediately stopped everything and changed everything to a business account saving me a considerable amount of money. I appreciate their help and honesty. I love this store and highly recommend it if you need Verizon.”
“Worked with both Joe and Jorge they were a phenomenal help with everything I needed. Understood my needs and explained the process/promotions very well. Go give them a shot when you’re phone shopping for sure!”
“Yazmin the customer service employee , is nice and told me more information about my options and service then I ever knew. I now upgraded and plan to again this week as well as add possibly a third line Thanks yazmin Vanessa is always attentive and very courteous ,she smiles and that makes such a difference thank you.”
“Went into the store today to pay my phone bill and Clint helped me out and was super helpful and kind. I appreciate people's kindness, in this world it's hard to find.”
“Agent - Noel, I think that's his name, from San Pedro, CA - was so polite and friendly. If we were in Idaho for a few more days longer we would've bought a newer model.”
“KeKoa helped me with my account. I had some billing issues those were resolved and he helped me fix my Internet, Netflix and Disney account. He was a big help. Thank you.”
“Every single time I have been to MetroPCS store on Yellowstone Ave in Pocatello ID...it has been nothing but Satisfying! The Crew Members are absolutely Amazing! Your Greeted with a Smile & help, with any issues that arise. Very knowledgeable & professional about their products. Help you make decisions without being pushy. I am thankful for the Great Customer Service!, "which" is probably the most important key to return Bussiness. Metro should be proud to have this Team. Keep up the Grrrreat Work. ?❤️”
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“Time for a phone upgrade, so I decided to visit this location of Verizon. Cesar was very helpful in getting my new phone set up, and was very patient with me as I asked questions about the different phones that were available. Thanks for the help!”