9AM - 7PM
350 S 4th Ave, Pocatello“Justin and Skylar were both great. Explained why I needed a new phone. My LG was no longer made and was not being updated. They showed me a basic phone like I asked no upsell. Appreciated that very much. While deciding on phone and accessories Skylar noticed I was using a business debit card and he immediately stopped everything and changed everything to a business account saving me a considerable amount of money. I appreciate their help and honesty. I love this store and highly recommend it if you need Verizon.”
“The manager/technician was extremely courteous and the most knowledgeable customer service person I've ever experienced at a wireless store.
His knowledge and technical skills amazed me.
He solved major issues that 2 other stores messed up on.
A true gold medal experience.”
“Yazmin the customer service employee , is nice and told me more information about my options and service then I ever knew. I now upgraded and plan to again this week as well as add possibly a third line Thanks yazmin Vanessa is always attentive and very courteous ,she smiles and that makes such a difference thank you.”
“Went into the store today to pay my phone bill and Clint helped me out and was super helpful and kind. I appreciate people's kindness, in this world it's hard to find.”
“Time for a phone upgrade, so I decided to visit this location of Verizon. Cesar was very helpful in getting my new phone set up, and was very patient with me as I asked questions about the different phones that were available. Thanks for the help!”