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August 2024 by Cassie Larsen
Worst customer service I've seen. Bought a starter and the guy behind the counter sold me the wrong part now the manager refuseds to return it. I even took the old one with me and he still sold me the wrong one. Unless your a better mechanic then they have working at this establishment I would think twice before trusting them. It was their mistake and they refused to make it right. Won't be going back and will make sure I spread the word.
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July 2024 by Hailee Matkin
Great guys!! Knowledgeable, helpful, and work hard to get folks what they need, when they need it. The generational knowledge passed down to this local, family run shop shines. They carry the best brands to pair with the best service.
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June 2024 by Trevon Reddish
Got me in same day I called, for a mulch kit on my toro timecutter. Was fairly priced and did something I failed to mention, but because of their attention to detail. Happy with the service! Thanks!
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January 2024 by Spencer Ward
Great service! They can fix anything!Great people to work with!
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January 2024 by Nate Johnson
Got a bunch of stuff from these guys, great shop. The husq leaf sweeper was a game changer.
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January 2024 by Ryan
The worst in all of Southeast Idaho.
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December 2023 by T Parris
They sell a great product and if you need it serviced they do great work. I appreciate having them in town better then a chain store.
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October 2023 by Thor Conley
Great service and knowledgeable staff!!
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April 2023 by Roger J.
If I could give no stars I would. I brought in a set of brake shoes from a 1950Ford 2 ton truck that needed new linings. I asked them if they carried the linings in stock and they replied yes.I checked with them a week later and asked them if the brake shoes had been relined and they replied that they were still trying to locate the linings. This means they lied about having them in stock. They told me they couldn't find any. They then told me it would he another two weeks. I decided to look myself and in an hour and half I found a manufacturer that manufactures the linings and they were available immediately.I went in to pick my brake shoes, of which I had already removed all the linings and cleaned them up and they charged me a $15 handling charge.By trade I'm a heavy duty mechanic, and I will never take any business to them nor recommend them to any one else.
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February 2023 by Skylar Carlson
Always willing to help and good product in stock.
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January 2023 by Tanya Nix
Very rude and unprofessional.They told me they were going to fix things on my snowplow that did not need to be fixed.If you need work done, go to first Street welding in Idaho Falls.Do not go to Matkin auto.
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December 2022 by Maintenance1 UGL INC
NEVER EVER SEND YOUR TRUCK TO THIS SHOP!!!! THEY ARE NOT HUMAN BEING. THEY HANG UP THE PHONE ON YOU! VERY DISRESPECTFUL. I EVEN WOULDN'T RATE 1 STAR!!!!
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January 2022 by Bradley Sutton
Customer service is a bit on the shabby side. The work is generally good, they just treat people like idiots...which I probably am, but isn't that the whole purpose of customer service?!??
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February 2021 by Rick Worley
Fantastic place to get small engine repair done, fast and done right, no surprises
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November 2019 by Wade Wellard
I have used these guys for years, they always go out of their way to help me with my plow to keep it up and running.