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September 2023 by Amy Perez
I have been a customer for over 15 years. I have always had good experiences with Jensen's. Recently, I needed repair on a necklace & pendant. I was quoted a price for repair. I later found that there must have been more damage than what was quoted but was only charged the original quote price, which not many companies would do. She fixed it for the same price, which was awesome!!! Jensen's is always my family's first stop for any kind of jewelry or repair & their employees are always super helpful & kind.
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August 2023 by Dave Summer
Some beautiful jewelry and real gold dipped roses. Unique for sure.
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July 2023 by Ann Wilson
Jensen jewelers has put the sparkle in my eye and in my marriage. My kiss pendant was given to me by my husband for our anniversary, and he said he would kiss me forever! He has given me other pieces of jewelry that we purchased from your store, and I will cherish them for years to come thank you Jensens for making me smile ?
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June 2023 by Daniel Davies
Bought three rings from here an engagement ring, a wedding ring, and a men’s wedding ring. Was told when I purchased each one you could trade in the rings for another as long it costed more then the previous one. I realized my men’s wedding ring is too heavy and thick and wanted to spend a little extra and get a comfortable one. When I took it in I was told that particular ring could not be exchanged and there was nothing they could do. After the thousands of dollars we spent they would not exchange it for a MORE expensive ring. Was planning on upgrading my wife’s already expensive rings, but will now be going somewhere else when I do. Will not shop here again and do not recommend anyone purchasing jewelry here. Was lied to in order to get me to purchase the rings and then told me there’s nothing they could do. That’s great customer service…
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March 2022 by Megan Smiddy
Would highly recommend this store for not only the service, but credibility and integrity. All of my jewelry from this store has been top of the line and they are great at making sure it stays that way when I take my pieces in for the scheduled cleanings. Couldn’t be happier!
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February 2022 by Lorna Smiddy
Friendly and customer oriented staff. Definitely recommend for jewelry purchases.
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December 2021 by wklwaters
My husband surprised me with a call to come to Jensen Jewelers in Chubbuck. I drove down and with the help of Emilie, he had picked out 4 wedding sets. I had casually mentioned I would like a new ring. We have been married almost 42 years and I just thought it was time. I chose a stunning pear solitaire set among 3 diamond bands. Emilie was wonderful to work with and also helped me to get my old wedding ring rebuilt and made took new again. I highly recommend Jensen's and Emilie.
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December 2021 by Alexis O'Grady
Emilee at the Pocatello branch was nothing short of amazing. I told her what I wanted and she helped me find the perfect ring for my husband. We also added the perfect addition to my ring. My daughter has always wanted a diamond so we got her, her perfect unicorn necklace with a little diamond as well. Will definitely be back for further needs
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August 2021 by Becky Phillips
Highly disappointed in Jensen's. My husband and I went in to the Pocatello store on Wednesday to simply see about getting a priceless ring of mine cleaned. Man did they see me coming. They gladly cleaned my ring along with three others but told me two out of the four needed some pretty substantial repairs and it was going to cost me hundreds of dollars. I recently got a second opinion from a credible jewler and found out this wasn't the case. I feel Jensen's saw an opportunity to take advantage of someone who wants to keep their priceless jewlery in top shape.
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July 2021 by Natalie Simone Wieland-Pratt
Excellent service! I usually change my own watch batteries, but purchased a watch online I had trouble opening. Took it to Jensen’s and they had it up and running in moments. Highly recommend.
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July 2021 by David Miller
My fiancé and I have been working with Jeremiah at the Pocatello store. He has done a amazing job at making sure we found the right rings for the both of us and even some other things along the way. Great customer service and very knowledgeable about the products. Highly recommend going to see Jeremiah for your jewelry needs!
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July 2021 by Fuzzy Taylor
Tanner was both friendly and knowledgeable in regard to replacing a lost diamond and repairing my wife's wedding ring. Many thanks.
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July 2021 by Chandler Jorgenson
Regan was really helpful and made my vist to Jensen Jewelers the best one yet
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June 2021 by Michelle Reader
Regan was very helpful. I told her what I was looking for and she helped me find the perfect set.
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May 2021 by Regan Smith
I LOVED my experience at Jensen’s! It was the first place my partner and I looked at rings and the service left me speechless! I was nervous going into it, being part of the LGBTQ+ community, but Sean made us feel welcomed and heard. I felt comfortable through our entirety experience! I was able to customize part of my ring to make it exactly what I wanted and I couldn’t dream of having a better ring! Thank you Jensen Jewelers!
