Lookout Credit Union receives consistent praise for its excellent service and client care. Multiple reviews highlight the branch on 9th Avenue and its staff, who are described as great, friendly, and always going out of their way to be helpful. The branch manager, Brandi, is frequently mentioned for going above and beyond. Clients report she makes processes like loans stress-free, simple, and quick, providing excellent professionalism and follow-up. She is noted as responsive, helpful, and taking immediate care of issues. Other staff members, including tellers and loan officers, also contribute to a great experience. Members feel like gold star clients, citing the refreshing care that brings them back again and again. Many express deep gratitude and highly recommend Lookout Credit Union for its professionalism and making clients feel well taken care of.
everyone one of the staff members at Lookout on 9th ave make your experience great!! They take the time to answer questions and be of assistance even when it means them going out of their way. Seriously can’t recommend them enough!
April 2025
I always have a great experience with Brandi when I have any questions with my accounts and have to do any changes. I had to also get an emergency loan one day for a family member and Micah did it for me while I was there. The tellers are always great and friendly with everyone that walks in the door.
April 2025
Friendly staff and well trained. Branch manager is always helpful and knowledgeable on any questions I may have.
