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March 2024 by Virginia Wendzel
The staff was very nice and friendly however, I asked for a trim with a little face framing in the front. The first thing that kinda bothered me is that she just started cutting without asking me how much I wanted off. Thankfully she didn’t cut too much off. I didn’t notice until I got home and looked in the mirror that she butchered the face framing.
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March 2024 by Val
Bad hair cut
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February 2024 by William T Myers
Their app is always way off on time, it is always much longer! Example: today I pulled up and the app said 8 minutes, walked in and it changed to 23. Hair wasn't cut for another 30 minutes. They werr offby almost an hour. The people who work there don't seem to care either about off they are. Overall very disappointing experience. I would suggest going somewhere else unless you have tons of free time.
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February 2024 by chandra Geddes
I do not suggest going to the great clips on Pocatello creek road. I do not know the ladies name but she clearly does not know what shoulder length means. As it is up to my ears when I finally had enough. By the time she would have been down I would have no hair left because she just kept cutting it shorter.
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February 2024 by Dana Stiffler
Decent place. You get what you pay for so don’t expect too much. I usually have to trim it at home to make it a little more even
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February 2024 by Just Marc
This location did an excellent job.. I didn't like the cut I ASKED for... called.. asked if I could come back in for a redue and told them it would be almost a week before I could make it back.. they said of course I could.. when I walked in.. the whole staff was apologetic... and I did my very best to assure them it was MY fault.. not theirs
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February 2024 by Carol Smith
They always do a great job!
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January 2024 by Fabiola Rangel
Like it
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January 2024 by Mike Gunn
Fast friendly service. Amy Eells is awesome. She does an amazing job. I highly recommend this location.
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December 2023 by A Rose
I had a great experience with this location! The ladies were amazing and my hair turned out fantastic!
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October 2023 by cris adams
Forgot a sideburn and was a bit shortService: Haircut
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August 2023 by kevin lords
Professional haircut and beard trim. I appreciate the app and information technology used by Gray Clips. Saves time and hassle for me. KLServices: Haircut
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June 2023 by Suncha Rivera
All I asked was to cut an inch off the bottom and get bangs. They ended up cutting almost four inches off! AND did NOT separate my hair completely on both sides to do bangs! I'm very upset!Service: Haircut
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June 2023 by Emily Flick
i had Amy and gave her multiple reference photos for a haircut. my front from my ears forward is just straight chopped and uneven. she said styling products would make it look like what i wanted however it still didn’t when i went home and styled it. it literally looks like a five year old took scissors and cut my front parting. i will NEVER be going here again and will be coming in for a refund once i am able to. i haven’t had a haircut this bad in YEARS. she needs to either go back to school or get her credentials taken away. pathetic.
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May 2023 by RoxxyD
Time to look for a new haircut place. The reason for my 1 star review is for the fact I didn't feel like a guest. I can spend my $19 on a business somewhere else. I only got a trim so nothing elaborate. Literally took maybe 10 minutes from start to finish which is great especially since I used their app so I wouldn't have to wait if there had been a waiting list. My hairdresser asked if I wanted a Bob cut. No I said. Been ages since my hair was that short. My hair is halfway down my back meaning my info card hadn't been updated from my last visit. I guess I should have sked for her name since she didn't volunteer it. I'll call her pizza lady cause her order came in the middle of my cut, which there's nothing wrong with that but all she talked about was how much she loves pizza. Upon observation the back part of the building was a bit cluttered with a ladder and a we are hiring sign. Anywho, I guess she was finished, as she took off the cape asking me 'how does that look with a smile ' not even offering me a mirror to check nor an upgrade to a blow-dry for an added service which I probably would have wanted. Oh well. Can't have cold pizza now can we?
