-
September 2024 by Jen Snyder
I have to call the pharmacy pretty often as a part of my job and today I have been connected to the pharmacy 3 times and they keep hanging up on me. Horrible customer service.
-
September 2024 by Kendra Heaney
Worst pharmacy to work with ever!!! Worst customer service experiences ever!!!!
-
September 2024 by Andrew Scott
They took my prescription at 2 pm then at 730 pm when I went to get it, they didn’t have my “meds” I stock. It’s a joke. Big pharma is a joke along with every pharmacist in this town.
-
September 2024 by Blake Chase
Does anybody even work here? I’ve been calling for a week now to see if my prescriptions are ready and they never pick up the phone.
-
May 2024 by Rodney Pearson
Terrible experince here, the techs do not stop and listen to questions or concerns. I am not an expert in medicine, they are suppose to be. Get attitude when I am in need of medication that is to help me feel better.
Went today to get steroids and prep for a Colencoscippy. The lady there was speaking in a biting way and not answering my question about the medication I needed. I only knew what the medication was for not the long technical name of it. I am sitting at a solid 8 out of 10 pain level and the last thing I need is a tech to start giving attitude because i am asking for my medication.
I am trying to move to another pharmacy that actually treats people well and understands that I am there for what I need. Do not go here if you can avoid it.
-
May 2024 by Austin George
I will never use Fred Meyer pharmacy ever again. The worst customer service I have experienced at a pharmacy.
-
April 2024 by Corena Cabral
Clean, great customer service and willingness to help
-
April 2024 by Jared Grover
There's a reason this pharmacy has EARNED such a low rating. Understaffed and overloaded, they sorely need to either expand or frankly lose enough business that they can keep up. Their level of service suffers because they're just juggling too many customers.
-
March 2024 by Susan Harris
The worst customer service in town. I had to wait for an hour and 15 minutes sitting in the waiting room for my prescription. They would just look at me and walk on by. No excuse for that kind of service
-
March 2024 by Jim & Marcie Call
Had a prescription sent in at around 10:30 AM at noon I called in about it they said it needed to get entered into the system. I take about an hour and a half. Went in at 5:45 PM. The lady behind the counter, was obviously in a bad mood from the gate. Tried telling me my prescription wasn’t there. I informed her how I already verify it was there over five hours ago. All the sudden miraculously appeared. Then she said it would be another hour and a half before she even got it entered into the system. Asked her if she knew how long it would be before it’s ready since it’s been sitting there all day. She proceeded to get rude and arrogant yelling that 500 other prescriptions were sitting there also. Well oh well, there is nothing you can say, or do to make me ever shot with Fred Meyer or Kroger again. Which is pretty sad because this isn’t my first instance with Fred Meyer pharmacy and we usually shop there because the quality of the food seems better. I’ll pay less and take less quality instead of being treated like a second citizen at their store !
-
February 2024 by A
For those posting bad reviews, ask for pharmacist Ayano. If she's there, she is the absolute best and will go above and beyond for you. I've had a hard time finding enough meds to fill my scripts all over town. She will order them for you if you come in a couple days early and will even make sure to call your provider if there is a problem. She is the most kind, helpful and intelligent pharmacist I have ever come across. I'm a cancer patient and it's very important my meds are filled in time. Something I've learned from being a cancer patient is you got to advocate for yourself. Call them a 48 hrs to 1 week in advance and they will order your meds and have them ready by the time you need them. They are a very busy pharmacy.
-
February 2024 by Ricki Fielder
It's worse than Walgreens. They will not remind you about any refills. Their automated system is wrong most of the time it has told me my prescriptions are ready and I come and have to wait an hour with two toddlers. The people are nice but they run out of medicines and tell you last minute. The only reason I gave three stars is because the staff is kind and they have a program to get a great discounted medicine.
-
February 2024 by Briana Mack
Pharmacy's are stupid, everyone knows it. There's always poor communication between the physicians and pharmacy techs, for some reason the online systems are constantly failing, and lines are ridiculously long.But the person behind the counter is what determines your overall experience. Joseph is the kindest, most patient, helpful individual I've ever come across at a pharmacy. This 5 star review is for him, not the pharmacy. My prescription has never been filled correctly or ready when it should be
-
February 2024 by Andrea C
Absolute worst service I've ever received. The pharmacy tech who helped me should not be in customer service let alone health care.
-
January 2024 by Nicole Sherer's
I was released yesterday from the hospital at 3:30PM (I was admitted). I called when the pharmacy opened today to see where my prescriptions were that the hospital called in the day prior. Oxygen people came over immediately to set me up with two machines. Not sure why Rx takes over a day now to get Rx? When I called male technician was very short and kept saying "You got it" while I was talking. I've been a customer for many, many years now. I do not understand why it now takes 24 hours or more to fill a Rx? I will look for a new pharmacy provider as this was very important I start these meds last night.
