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June 2024 by Stephanie Lewis
It is frustrating to make an appointment and still need to wait over an hour before your they get to your car for a simple rotation. Folks are always friendly, however.
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March 2024 by James Hinders
Great deal on tires and fast professional installation.
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January 2024 by Zack Merrell
Mason and Winston were amazing. They helped me with a tire replacement and made sure I was all taken care of.
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July 2023 by Omae wa Mou Shindeiru
Great service, knowledgeable guys. They helped with changing two of my defective tires.
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May 2023 by Shae Neal
Terrible. Bought four tires. After 18k miles one is completely going bald right down the middle. The rest are just fine but NOPE, NO REPLACEMENT. "You will have to buy 2 more tires for $474 and replace them". How about YOU replace the defective ones I already bought. TERRIBLE! Won't be renewing my membership. GO ELSEWHERE!
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May 2023 by Kristoffer Miller
Shopped around everywhere for tires for two weeks almost and within a 5 minute call to Winston here I had all the answers I searched for and got the most badass tires on my yukon and tacoma! Winston and Mason provided amazing customer service, were prompt and professional as well as super friendly.I had a leak issue (wound up being my rim) and Kelden and the man at the front desk (short hair, mustache, glasses) were equally amazing! The man at the desk got me in fast and was super accommodating. Kelden went above and beyond to fix my issue and I didn't have to even ask. He offered me suggestions and advice on new parts and showed genuine concern.The tires are exceptional the staff is even better. Will be going here from now on!And if you want amazing tires for a truck or suv get the BF Goodrich KO2! Coolest tires ever!
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April 2023 by Jennifer T.
I'm sorry I am a Costco addict! I'm sure many of the employees know my husband as the crazy Vikings waffle guy! The employees have always gone above and beyond for us! Including searching all over the store for waffles the computer said they had! Yep we will be lifetime members!
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February 2023 by Sandee P.
The worst Costco I have ever been in. Checker was rude and even though I am 75 years young, refused to sell me wine without an ID stating it was Idaho law. I wend down the road and bought wine at WinCo and Fred Meyer without any ID and without the rude hassle. I wish now I hadn't shopped there at all which included $113.00 gas.Loads of people clogging the lanes while feeding lunch to their families. Way too many samplers and few filled carts.Not for me and I spend a lot of money in Costco. Tires, car, furniture, plants/shrubs and lots of food.I won't shop your stinking Pocatello location again. I'm sure your wine sales will drop...since corporate is so proud of those sales.Also the worst thing was that as I was leaving the parking lot to continue down Yellowstone, the little dormant and stiff trees scraped holes all along my motorhomes awning and damaged it so badly I will have to replace it. The road was very narrow and with traffic, it was impossible to avoid them, had I even noticed them. I shop Costco in several states and cities but I will never go back to this one. Got my return gas and groceries somewhere else this time.
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June 2022 by Karen Jones
Had an appointment, arrived a little early, by the time I was done shopping my car was done. Great costumer service.
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June 2022 by Julie Colt
Logan was helpful. Why don’t they have a key drop though??
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March 2022 by Sheldon F.
POS store Crappy service Rude employees Over priced items Limited supply FK Costco
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December 2021 by Rebekah Miller
They had a great selection of wine!
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October 2021 by Eric Read
Excellent fast service
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September 2021 by Jackie Lewis
9 14 21. 4 words.. punctual, efficient courteous, economical. I did a tire exchange from summer to Winter. One of the best customer service experiences I've ever had. thank you Pocatello tire center you are top notch
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August 2021 by Grateful Rides (Dan Green)
Good price for the tires because there was a manufacturer's discount. But the installation took WAY too long.
