“Always a pleasure to do business with the people at DL EVANS BANK. I know that they take an interest in both myself and my business. Personal banking has been great with them and they have my back professionally. Highly recommend.”
“I recently moved to Texas from Idaho and the banks and credit unions are so much better in Idaho as far as customer service and convenience in opening accounts and getting loans.”
“A pleasure to work with. Always very helpful with my needs for my personal baking or my business. I have enjoyed years of service from the great people here and have seen a few changes in personnel but with those changes I have never felt left out in the cold. Very warm feeling in leaving a 5-star review.”
9AM - 5:30PM
555 N 5th Ave, Pocatello“Great place to bank. It's really nice to go inside or through the drive through and everyone knows your name. Loan proccessing is painless, service always with a smile. Nice to have the personal connection and not just be a number.Highly reccomend!”
“We actually really like this credit union. When we moved here from out of state last year, we needed to get a cashiers check for escrow. We figured with our credit union being part of the big credit union network, it would be no problem to get this done. As time was getting close of escrow closing I began calling credit unions in the area to find out who we were going to go to when we needed to get the check. It soon became nerve wrackingly (yes I know...it's not a word...but it fits so there it will sits! ) anywhoozle...it was becoming nerve wrackingly obvious that it might not happen! The thought of my husband driving 12hrs back to our previous branch...was brutal! Finally, I called Connections...they said they could do it...to come in and we would be taken care of. We got there and things were not going all that well...but the 2 tellers were doing everything in their power to get it done. About an hour later we had our cashiers check, and a 24hr round trip road trip was staved off!! Because of their colossal efforts to get our needs met, we decided to stick with them as our local credit union! They have always been friendly, and they have free notary public services for members...which has come in handy a time or two already! I'm not sure what people expect from a banking institution...these people are a million times friendlier and more accommodating than where we came from!”
“Normally you’d think going to a bank is boring…. However, I love this bank and specifically this branch! Everyone here is so helpful and kind! They’re willing to help you through any process, big or small. No matter how long it takes, they are very patient! I also love the new app that they updated! Seriously 100 times better than the old one! I would definitely recommend banking here!! Such a positive environment to be around with such helpful employees!Just a plus.. they also have their branch decorated so cute all the time!”
“Brandi, the branch manager is such a pleasure to work with. She is very responsive and super helpful. She helped me find the right loan for me and also had the best advice when it came to shopping for vehicles. This is my second loan with Lookout Credit Union and I will continue to work with them again! Thank you!”
“Stacie Lamb is the best! She explained everything so we could understand and gave us different options. We weren’t just a number, we were her total concern while here!! She is the awesomist!!❤️❤️❤️”
“Beixy Shepard is the Best Financial Services Officer!! She was so helpful and kind when setting up my bank account! I will go to her from now because of her kindness!”
“I have been working with David Silva since 2016 and he’s always been my GO TO! I can call him anytime for help with a loan, he sends the docs, sign and done. I’ve ran into so many hurdles but David really helped me out and took care of them for me. He really goes out of his way! I never have to worry or work, he does all of it! Thanks David for everything!”
“I've been banking with Key Bank now for over 20 years. I've had a mortgage loan and three HELOC loans. The service and courtesy has always been first class. I enjoy no fee checking accounts, savings accounts, etc. For years, I haven't paid any sort of fees that I can recall, ever. Key Bank has been willing to go the extra mile to accomodate my needs, waive fees for rare and accidental mistakes, and take time to go over any account concerns I may have. Their online banking is so functional. It has been a huge timesaver. My banking relationship with them is one I treasure.”
“Bank is fine but online access is not very good. My logins only work a few weeks, then fail and have to reset passwords or call them. Got my mortgage through them but it has since been sold to BOA. Lobby was closed on my recent visit due to covid. Drive up was open but only 2 lanes.”
“I noticed that Wells Fargo was offering a checking bonus as I had banked with them many years ago and my experience was so-so. I was a little nervous after reading some of the reviews about Wells Fargo, but decided to give them another chance. They waived all my checking monthly fees and when it came time payout the bonus they did…early! They even offered me a credit card which was a first from them. Only reason they don’t get five stars is because their customer service can be a little unprofessional at times.”
8:30AM - 6PM
1873 Bench Rd, Pocatello“I freaking LOVE this credit union! If you need at Loan, ask for Rusty P in the loan department! Hands down have never been treated better, fast service, super knowledgeable, and very friendly! Takes the time to figure out which type of loan is best for you! Since I can't find "Lookout Credit Union" formerly ISU Credit Union on Yelp to leave a review, I'm making a side note on here. Do NOT bank with this unprofessional Credit Union! Run far away! I could share night mare stories with you! They seriously need to be looked into for fraudulent practices! Not even kidding! For what it's worth...Go with Connections! You won't be disappointed”
“If you are looking for a bank that gets you in and out as fast as possible with no personal interaction with you, Ireland Bank is probably not for you. They are a smaller bank with small town values. You are never treated like a number. Should you have a problem or complaint you can actually walk into the president’s office and discuss it with him. They are very competitive with their rates too. I just got 3 cd’s and they were paying more than the great big banks. I’ve had very good luck with these people.”
“We have had a fabulous experience with Idaho Central Credit Union and especially Ashley Schumacher as they put together a nice HELOC and an RV loan for us. I would recommend Ashley to anyone. She has been very helpful, very professional and very responsive.”
9AM - 6PM
1590 Yellowstone Ave, Pocatello“GREAT CUSTOMER SERVICE!!! I was working with Niki at the branch with an issue and she went above and beyond what she should have done to fix the problem. I have always been pleased with the professionalism of the Zions Bank employees over the years. Thank you ZIONS!!”
9:30AM - 6PM
1230 Yellowstone Ave, Pocatello9:30 AM - 4:00 PM
800 Yellowstone Ave, PocatelloOpen 24 hours
855 Yellowstone Ave, Pocatello
“I love mountain America!!! Vrianda Gaxiola was especially helpful! She is AWESOME my absolute FAV! She helped me get into a loan for my first big girl purchase! She helped keep the process laid back and calm, and did all of the heavy lifting for me to help my credit! 10/10 would recommend making an appointment with her!!”