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January 2024 by Traveling Gypsy
We are extremely happy with the professionalism and quality of customer service from this company. Jerry and Nichole are so personable and honest to work with! From my first phone call I did not feel like I was about to be price gouged because I was uneducated about my wood burning fireplace. Jerry was so helpful in giving us education about how to properly use our fireplace. He also asked us if the room our fireplace was in would get cold. We told him "Yeah" and without hesitation he made sure they installed a metal cover on our chimney to help keep heat in our home while we waited for the damper cap to arrive. I would like to make a comment on the entire crews demeanor as well. I have a rug in our front foyer of our home and every single crew member made it a point to make sure they walked AROUND it. I wouldn't of cared if they had stepped on it but they were very courteous and mindful of my home and property and that to me makes me trust them in my home. After the cleaning and damper was installed in our fireplace Jerry noticed that our bricks in the back could use some repair. This was not in our original proposal price , however they made the repair with no hassel and did not charge me for it. This company goes above and beyond. I'm excited as a first time homebuyer to use them yearly for our fireplace needs!
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January 2024 by Noneya Biznes
Job well done Apache !! Apache,our technician was Awesome, very courteous, friendly, and professional ! We'd definitely have him back,and highly recommend Chimneys R US for your fireplace needs !!Thanks again Apache !!(Sorry about the #$!@ driveway !! ? )We'll do it in the summer next time..?
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January 2024 by Amy Millward
I am so grateful I called these guys to help with my chimney. They were efficient, friendly and did an amazing job! Nichole was fantastic at helping to explain the process and to work with me. Highly recommend.
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December 2023 by Roy M.
Excellent and professional service with safety first. The service representative, Apache, explained what he was going to do and how he was going to get it done safely. The area was cleaner when he left than when he started. I highly recommend Chimneys R Us.
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December 2023 by Janet Van Dusen
Chimney R US,,the Best customer service ever, big shout out to technicians Apache & Richard
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December 2023 by Nicole Sermon
Our tech was Apache. He was clean, kind knowable and answered all of my questions. This company is fantastic to work with, from the first call to finished job. They are in my phone forever.
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December 2023 by Elaine Koeppel
This is truely a blessing to have my pellet stove installed by Chimneys R us It was done right before this last snow storm and it warms my house wonderfully Apatche was very professional and kind and he did a very good job Thank you
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November 2023 by Vrena Ranallo
Matt did a great job!
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November 2023 by Volderoth
Matt was on time, quick, and friendly.
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November 2023 by James Ford
Matt did a great job explaining everything out and I was very impressed on how professional he was. I definitly recommend Chimneys R Us
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November 2023 by Denise Williams
Chimneys R Ud did an excellent job, they rebuilt our chimney. I would definitely use this company again.Service: Chimney repair & restoration
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September 2023 by steve t
They were great to work with. Everyone was very friendly and professional. They did an excellent job at a fair price. They swept the chimney. Then had to take down my chimney and build it back up then add caps to the top to keep the bats out. They were good about cleaning up any trash and left over materials they dropped. I highly recommend them for any chimney needs.
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May 2023 by Dan Lenihan
On time, reliable and friendly service. They did a great job today! Thank youServices: Chimney inspections
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March 2023 by Erica Cochran
If you’re looking for a business that is honest and fair price. look no further than Chimney r us. I was looking for a company that could help me repair the bricks falling off my parents chimney. I was looking for someone who was experienced and knowledgeable , Nicole cared about what I wanted as a customer . The owner Jerry offered me a free solution when they could have billed me for services. If you’re looking for a chimney repair or sweep, I would highly recommend Chimney r us.Services: Chimney repair & restoration
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March 2023 by Rascal Adermann
All he did is ripped me off that's all he has ever does is rip people off he's a big rip off don't shop with chimneys are us he's a rip off con artist he says that you need something when you don't need itService: Chimney repair & restoration
