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March 2024 by Daniel Meraz
Isabel helped me get new tires on my Ford F350 and helped me select a set of wheels and tires for my Rubicon! Couldn’t be happier with the whole outcome! Best prices in all East Idaho. Recommend them everyday out of the week!
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March 2024 by Juan Esquivel
Isabel is the best she always takes good care of me and my family
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February 2024 by Ray Gokener
Big O Tired did an outstanding job. I had a high speed vibration on a used car I had just purchased. After inspection the technician found an oddly worn tire of a slightly different size than the other 3 tires. I was then able to get a new correctly sized tire mounted and balanced for a great price.
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February 2024 by Rachel Udy
What started off as a less than desirable experience was quickly remedied by the great staff at Big O. We appreciate the staff that were willing to make things right with us and look forward to bringing them our future tire business.
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January 2024 by George Heinlein
I looked high and low for tires that I wanted for off roading and they did have the best pricing out of every place. I looked in the pocatello and chubby area even blackfoot!
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January 2024 by Diona Hendricks
They are great and very helpful
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December 2023 by Lisa Jennings Crawford
I have been a customer of Big O for many years. Always a pleasure doing business with you!!
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December 2023 by PIZZAman2211
I had an appointment for 11:30 and had to wait 2 hours before they even started on my tires.(went In to get my tires changed) people came in after me and left before me. I don't even see the reason to have an appointment if it doesn't even matter. I will not be coming here again for any reason. Absolutely a garbage store.
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October 2023 by Karla Zdroik
Two thumbs up for their CS! Ordered 4 Toyo tires a week prior to getting them but we had to put off getting them for 2 days. Was a busy run run day but we managed to get there 45 mins before closing and I was impressed with the quick expert service and they held onto our tires. And now with driving cross country, I thank the lady who answered the phone originally and recommended this brand of tire because they still look like new!
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October 2023 by David Richardson
Marc and his crew took good care of us and performed quality work. People are always looking for a trustworthy car guy … if that’s you, this is the auto shop you’ve been looking for. I trust these guys and highly recommend them to everyone.
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October 2023 by Michelle Ramirez
Worst place to go to get your repairs done. I had went in to get my vehicle looked at because it was shaking when I would brake. They told me I need new shocks. Went to pick up my car but the shaking was not fixed, took it back they told me I needed something else fixed. By this time I was frustrated and asked why didn't you call me so that could have been fixed as well. By now I was out of a car for a week. Went back to pick it up and still the shaking was not even fixed. I then turned around took it back, talked to the owner who was working and all he said was you can leave it until Monday and we can look at it or just come back. Took it home but my entire front axel fell off. I didn't take it back to Big O, I called another repair place to get it towed and fixed and apparently the tire tech never pull on the screws back on which caused the axel to fall off. Thank God this had happen when it was parked and not while I was driving. This could have been a very bad accident and may have lost my life and others. They basically do a sloppy job so you can return back just to charge you for more labor and parts.This place should be called BIG NO instead!!
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September 2023 by Christie Evans
Great Service! I live out of town and purchased tires from Big O. Great Tires at a Great Price. On an unplanned trip to Pocatello they found time to rotate and balance my tires. Knowledgeable, efficient, thorough and accommodating. Again Great Service!
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August 2023 by Austin Job
Isabel and the team took excellent care of all of my needs! Unlike other tire stores, they do everything. They did my alignment, replaced my air filter, did a full inspection, and can order parts if needed. My tires really needed to be replaced, I was under the legal limit for tread. Isabel showed me what was perfect for me. Their highest-end is a fantastic deal; I called Costco and looked online. Ask them for a discount and if it's available they will help you. They warranty their tires like crazy against all sorts of stuff.I recommend them to everyone, it's a struggle to find people who I trust and who don't overcharge.
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July 2023 by steve t
This place was great. The employees were very friendly and helpful. We got there soon after opening. There wasn't any coffee made yet. There was onlt 1 person ahead of us so wait time wasn't long. I would have given 5 ? 's but the bathrooms were terrible. There was paper and mud on the floor. The walls were gross and looked as if hadn't been cleaned in some time. The toilet and sink was nasty as well. A restroom should be cleaned nightly. But other than the everything was great.
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July 2023 by Marie Whitworth
I will never purchase tires from these guys! They installed the wrong stems on my tires causing a consistent leak on all 4 tires, they spent three years telling me they couldn’t figure out what was wrong, eventually I took the issue to another tire shop and they figured out it was the stems after only 10 minutes. They wasted hours of my time and a lot of my personal money as the warranty holder passed away. The tires are now trashed because they couldn’t do their job the 1st, 2nd, or even the 5th time I took my car back and they expected me to pay each time because Mike is dead and he originally bought the tires. My last straw was them telling me I could have purchased a secondary warranty after my tires had been trashed by their neglect.
