-
January 2024 by Angelina Rodriguez
Loved how we were able to get in quickly....but horrible experience with the doctor, he rushed us threw and not perfessional at all!!
-
January 2024 by Brittnee Mills
Needed new glasses since it’s been about 4 years since my last exam. Called last minute got an appointment the next day. Was a quick assessment and was able to get contacts while I wait for glasses to be order. Super friendly staff. They answered all my questions and got right to the point.
-
January 2024 by Charles Adams
I have been going here for years now and have always received great service at an affordable price
-
January 2024 by Russell Capell
Super friendly staff, just wish they would disclose fees.One simple question the remote doc asked, turned my $10 bill into $60. But they were willing to work with me on that.
-
December 2023 by Shannah Farnsworth
The service here is 10/10. Affordable and so many different frames to choose from! Best place!
-
November 2023 by Teri Payne
I thought the staff was very unfriendly like they could care less if I was there. I was also unaware that there was not a doctor in house. The appointment was done over video. I will not be returning.
-
October 2023 by Lia Ricks
The whole staff was merry nice, Amanda at the front made my experience so much fun! She was very genuine and caring, made me feel good about my choices! Thanks guys!
-
October 2023 by Matt G.
Had appointment 7 months ago and they said I'd have contacts within a couple weeks. Never got a call and 2 months later was told they had some. At 1 month I was out of town and called to see if there is a store that might have them in the town I was in and they said I'd just have to call around and find out. Terrible service. Never got any contacts. And now they say I have to come get another checkup to determine my prescription again before I can get contacts. Then argued with me about their policy and how I should have gotten them even though I didn't. Never ever go here!!
-
September 2023 by J C
My 89 year old Mom broke her frames just before going to airport to fly into town. Aly was friendly and patient She had the same frames in house and swapped the lens for mom. Very good service!
-
September 2023 by Kinzie Roo
The ladies were amazing and so helpful! They give honest opinions on your frames and help with your budget as much as they can. 10/10 would recommend
-
July 2023 by Taylor Kendall
I ordered and paid for my new RayBan frames 6/28 from the Pocatello, ID location and they said it'd be 2 weeks, so we check with them 2 weeks later and lady says they haven't gone through shipment yet to know if they've arrived. We wait another week and call again and the same story. 1 more week later we call and same damn story! I then call the Ammon, ID location to see if they have them in stock there, they don't but they call Pocatello to check with them. The lady at Ammon says Pocatello has them in stock and that they will set them aside for me. Still have not received a phone call from Pocatello that they are there. I go to Pocatello 7/27 and they look in the computer and tell me they haven't received them yet so I told them Ammon said you'd set them aside for me and the lady goes "Ah". Instead of tagging my frame and calling me, they stock my frames that I paid $220 for on the rack for others to come in and try on. I have had better luck with Ammon so I will not be returning to Pocatello ever again. I'm also a truck driver so I rely on having my glasses for work every day and required by DOT. Get it together Pocatello.....
-
July 2023 by Kelsi Ross
Staff is super friendly and were just fine with me trying a million frames on. They explained bundle packages and price checked things for me to help me decide what was best. My sister and I had a great experience! :) Shoutout to Talia for being so sweet and helping us fit our glasses so they sat just right!
-
July 2023 by Patty Teusink
You should have someone there to help pick out frames. Not just say, "the (women's, men's, children's) frames are over there", and then leave the customer on their own.
-
June 2023 by Tyler West
Unprofessional employees. When asking questions about their products and services be ready to be mocked and ridiculed while your here. If you arrive without an appointment and ask if its okay to take a look at their glasses, the employees think this is a great opportunity to make sarcastic and asinine jokes about them not selling glasses but servicing cars or something to that effect. Seemed like a very juvenile place to do business, so I would recommend going elsewhere.
-
March 2023 by Benn C
Doctor is offsite. Appointments are booked so close together you're left waiting for an extended period of time. Currently an hour and a half and counting. The employees aren't Give. Enough information to be of any help. When you ask the answers are we don't know it's up to the doctor who is offsite.
