8 - 11AM 11:30AM - 5PM
915 Center Ave, Payette“Have had some issues with two packages in the past month. While it is not anything this location is causing, I have relayed my questions to Omar and William. They are AMAZING. The first incident was a delay on shipping to another state from me and Omar and William did their best to give me information that I could not see on the typical tracking system look up. They were on top of it, and even called me every few days to give me updates even if there was none to give. They have gone out of their way.
Another error occurred this week where I shipped a package to another local resident, they’re fresh to the neighborhood so the “package was returned to sender” so to the route carrier knowledge, it was vacant. I spoke with William and he was able to reassure me that they will get it en route today (the following day) and was able to confirm that the address is now occupied and we are all set.
It’s the little things they do that mean so much to us, maybe just me. But they are exceptional employees and very kind.”
8:30AM - 12:30PM 1:30 - 5PM
325 N Plymouth Ave, New Plymouth“I post several packages and letters a year overseas and domestically. The staff and manager have always been very helpful, knowledgeable, kind, professional and efficient.I would love a drive thru mailbox to drop letters in. That's the only negative comment I have.”
“We’ve had our P.O. Box here for what feels like forever. Recently had some packages that were supposed to be delivered to our business but because they were delayed they weren’t going to arrive until Friday when we are closed. We needed them for our Christmas party. I asked them to hold the packages so I could pick them up instead of trying to be at my business to snag them. The held them we had a great Christmas party and it was so helpful! Thank you!”
“I've always had good, friendly service at this location. I can't speak for all the USPS offices though. Wish my packages wouldn't keep getting lost in transit . That's not the fault of this location though.”