Phillips Auto is a highly recommended family-owned dealership known for its friendly staff and excellent customer service. Many customers have praised the fast and efficient service, particularly highlighting the helpfulness of staff members like Jacob and Braeden. Buyers have successfully found vehicles that meet their needs, often at fair prices. Several customers noted that they returned for multiple purchases, indicating strong customer loyalty. Customers have shared positive experiences regarding after-sale support. For instance, issues with vehicles were addressed promptly, with staff going out of their way to assist, including picking up and delivering cars for repairs. One customer even appreciated the dealership's transparency during a long-distance purchase, as they were provided thorough information about the vehicle via FaceTime. While most reviews are positive, a few customers mentioned minor issues with used cars, such as check engine lights and mechanical repairs. However, these experiences were generally resolved quickly, and customers felt that they received good value for their purchases. Overall, Phillips Auto combines good deals on vehicles with a commitment to customer satisfaction, making it a trusted choice for many looking to buy cars in the area.
They were great to work with! They tried helping me with my purchase any way they could.
June 2024
We just purchased a GMC 2500 and could not be happier. Jacob was our salesperson, git us in and out quickly but with excellent service, follow up and appreciation. If you are in the market stop here first you won't be disappointed. This is our third vehicle from Phillips and will go back again when we need another.
June 2024
Jacob helped us find exactly what we needed. We got a fair trade in price as well. This is the third vehicle we have purchased from Phillips. We will continue using them for our vehicle needs. Great experience again.
