O'Reilly Auto Parts Store #5732 in Oldtown, Idaho, offers a wide range of parts, tools, and accessories for vehicles. Located at 33 Selkirk Way, the store provides helpful services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. They also resurface brake rotors and drums and can create custom hydraulic hoses. Customers appreciate the knowledgeable staff, especially employees like Lucas, who went out of his way to find a hard-to-find fuse and explained technical details like ohms and watts with patience and clarity. This level of customer service stands out in today’s world. The store also offers a free Loaner Tool program for one-time projects, with a refundable deposit. Many customers have had positive experiences, praising the staff for their helpfulness and quick service, including next-day availability of ordered parts. Even when the website was down, the staff performed hands-on stock checks and prepared items for will-call pickup, demonstrating reliability. Customers also value the welcoming and friendly atmosphere, with staff like Vicky making customers feel comfortable and understood, especially women who may feel out of place elsewhere. Overall, this O'Reilly location provides excellent service, knowledgeable staff, and a convenient shopping experience, making it a trusted resource for automotive needs in the community.
Thank you, Brody !!! You’re amazing helping with my headlights and putting up with my bestie’s silliness… As well as Austin Couldn’t have done this without the two of you thank you so much .. Amazing customer service.
May 2025
OMG! Terrific salespeople in training! Very personable, professional and polite! Thanks for your help!
August 2024
Had some automotive battery problems, got it all fixed up, happy customer!!!!! Great everyone, keep up the amazing work ??.
