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April 2024 by Brittney Krahn
As a propane company I have no imput.BUT one of their big semi propane trucks kicked up a huge rock and cracked my windshield. I have been in contact with several employees over the past 2 weeks but no actual manager has called me back to see if I was ok or to talk to me about the damages. I find this very unprofessional to not even acknowledge me or my claim of damage to my new car. The initial damage was 2 chips the size of my chapstick but after a week and the cold weather it cracked my windshield.I would never treat another person this way so I find it unbelievable for a company to be so heartless. I am a mother of 5, I work 50+ hours a week in our community taking care of our elders, to support my family in this economy. Shame!!
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April 2024 by James Durham
Friends and great service
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January 2024 by Charlotte Lukezich
I found very good service provided to me. Prompt, courteous. Recommend.
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March 2023 by Mary Miller
No wonder they get such poor reviews! They can’t even send paperwork after 3 calls. What do they do when you need gas? I shudder to think!
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March 2023 by Aly Shapanus
When you can get a hold of someone there is one person who has horrible communication skills, is rude, and makes excuses.We had an install that they insisted that we be home for. I called 5 times(that’s how many times it took to get through) the day before to make sure they were coming because they were a no show with the previous install. I get it they are understaffed and busy…Well, the next day they were a no show again. When I called to reschedule. I let them know about the previous no show and that I would NOT be available for them and they will need to do the install without anyone being present due to x2 days of my income being taken due to their poor scheduling or overloaded schedule. The woman I talked to argued with me and said they wouldn’t be coming out then. Someone must have over heard her because she stopped arguing and confirmed they could do it without someone being there.On top of this they are supposed to be filling our propane on a monthly basis and have yet to fill it.
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February 2023 by RK
Worst customer service EVER! they don't return calls and make excuses for employees
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February 2023 by RO
Worst customer service EVER! they don't return calls and make excuses for employees
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September 2022 by Benjamin Truex
Ready for winter
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June 2022 by Danika Talley
Owner doesn't understand NFPA laws. They dropped a tank right on my fence and property line and right next to my sons bedroom. When asked months ago to stop servicing the tank due to it not being up to code, they promised to move the tank as soon as the ground thawed. We are now in mid June and they continue to service the tank regardless of it not being up to safety regulations and when calling to ask when it will be moved they keep putting it off. If you want to work with a company that cares about code and safety, this is not the place. I am being forced to hire a property attorney and intend to sue this company for legal expenses because of their lack of professional knowledge.
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February 2018 by PATRICIA A
This business sells & delivers Bulk Propane. I'm not aware of what other things the have. They do not service propane equipment but the nice lady who answered the phone knew of someone locally who can and will service propane equipment. Thanks.
