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June 2024 by Vicki Kirkey
No one was there to get checked in had to sleep in truck first night , they send a code over your phone to open door but no one told us that and the phone number we had called from was a hard wired phone at home and don't get texts .we registered for the room 1 month in advance. Thank goodness I got my money back
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May 2024 by Katty Winn
I am sure the motel part of this lovely inn isn't for those who are looking for a Ritz Carlton experience, but let me tell you why I've scored the motel so highly. It is well earned and I am a huge fan.
I was passing through this area of Idaho, on my way to Northern Washington. I really only needed a clean and safe space to sleep in, but I am a major stickler for clean. I also need a comfortable bed, and a place with good heat. I hate being cold, and I am cold more often than not.
I booked the room and received a kindly text from Doug, giving me my virtual key to the room. That worked out beautifully as I arrived on the late side, and it was very convenient to smoky, pull up, unpack, and get comfortable.
When I rolled in, I had a nervous moment. I opened the door to the room, and it felt colder in the room than outside! I texted Doug, thinking I may be having a tough night. Doug, showed me how to turn on the heat, and within 20 minutes, I was in heaven!
The room is small. I was a single traveler, but it would be fine for two. I grew up sailing, and I spent a decent amount of time living in NYC. I am good- in fact, happy, staying over in smaller, cozier rooms. This room fits the bill. That bed was so comfortable!
The floors are gorgeous real wood planking and the sink is no weak little sink. It is a deep basin and the faucet is great! I could actually wash my face and not feel like I would flood out the room if I left the water on to rinse the facecloth. I loved the slate counters. The fridge was perfectly efficient. The TV was large - and given the coziness of the room, I felt like I had my own personal movie theater in the room!
I understand each room has a slightly different decor, but I really loved the feel of my room. It felt very lodge (y) and yet, so darn warm and cozy and inviting. I slept like a baby in that room, and woke up happy and refreshed, the following day.
There is a lovely little yard that is shared with the motel, carriage house, and historic inn. There are picnic tables, places to walk and play with dogs, and spit green grass.
The town is small and just a short walk from the motel. There is a gas station, pizza place and a Subway within steps of the motel.
The best part is that Doug is right there in a minute, if you text him. He is affable, and even better, ready to help you to make your stay the greatest. You can tell that he really cares about the property and the guests, and that is everything.
This hotel is certainly a gem and it is perfect especially, if you need a great stopover for the night. I already booked another night. I will be going out of my way to stay there when I make my trip back home.
This hotel is the perfect spot for those of us road weary travelers because entering these roos is like entering a warm, loving hug. Don't expect chocolates on your pillows and an onsite spa, but expect a friendly welcome from Doug and a warm comfy bed when you drive on in.
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May 2024 by Susie Lambert
Finally stopped to spend the night here after many roadtrips of driving by. Rooms were clean, quiet and comfortable! Will stay here again soon! Thank you for a great experience, Heartland Hotel!
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April 2024 by Kenneth
Highly recommend the Heartland hotel, clean, comfortable, and the staff are always available and accommodating. We had a very pleasant stay and you will too!
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March 2024 by Margaret Havey
We really enjoyed our stay in a suite at the Carriage house. The room was spacious, clean, comfortable bed. Great place to stay after skiing Brundage.
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March 2024 by Shane Henderson
Big, clean rooms, warm hot tub, and the owner was nice enough to help jump our car when our battery died. Would highly recommend!
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January 2024 by Bob Peterson
Rooms: Comfortable bed
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January 2024 by Karen Peterson
Worth the drive. Beds are very comfortable. Room was updated and brand new. Owner was very accommodating! TV was big.
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November 2023 by Shonna Smiley
Room was very clean, spacious and beautifully remodeled and furnished in the Carriage House. Was very pleasantly surprised. Service was very responsive and friendly. Outside has a central grassy area where children and others could stretch and play when not so cold.
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August 2023 by May
We had an amazing stay @ the Hartland Inn! Spent 1 night while passing through on a motorcycle trip and we found the entire experience to be really great! The Customer Service was top notch - we forgot paper plates, etc.and they let us borrow "real" glass plates & bowls! And we asked about ice & they delivered right to the door. Everyone was so friendly and accommodating. The room was clean & nice cool temp & very quiet for being close to the highway. We will definitely visit again!
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August 2023 by Justin Devenberg
Had an amazing experience here! I couldn't be happier with the owner and her staff. They know how to make people feel welcome and comfortable. We had the chance to hear some of the lore and history surrounding the heartland hotel so cool! Definitely will be coming back!
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August 2023 by Morgan Fowler
Booked 2 rooms in the motel section. Both rooms were clean, but very run down. One room didn’t have a coffee maker and tv didn’t work. When I contacted the hotel, they said there was “nothing they could do, sorry”. We stayed here because just bought property in the area and wanted to see what the hotel was about. Overall, expensive for what you got and lack of service. Will recommend hotels in McCall when people come to visit. Worth the 20 minute drive to not stay here.
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July 2023 by Tara Sepulveda
Love this place. 1 of our favorite places to stay.
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July 2023 by Pam Stout
Beautiful place, very laid back people. Had a great room and beautiful view.
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July 2023 by Leeha Martin
Edit review..
Spoke with the owner they do actually have new beds on the way. So my review is 10 out of 10 with new beds lol
