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June 2023 by Tri5 Woodshop
Needed batteries for my father in law’s stair lift and they had the best prices around. Super fast shipping and great customer service!
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April 2022 by Jeffrey Roff
Awesome prices. Unbeatable Customer service.
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September 2020 by Todd Nichols
Could not ask for a better experience anywhere! The owner of this business literally drops everything to help you out and make sure you find exactly what you need at a great price. Love doing business with this company and I feel even better knowing the person behind the product will treat me right, every time. Thanks Steve and Battery Universe for such a great experience!
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September 2020 by Mike Fusco
Slow shipping times and outrageous shipping costs.
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September 2020 by Michael F
Very slow shipping times and very bad customer service, I expressed my feelings about there slow shipping times and was told sorry nothing we can about it. One small 2 way radio battery cost me $20.00 to ship !!!!
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March 2020 by Cynthia Mattson
Great business. I called them when my battery died. They came over and jump started my battery. They don't sell auto batteries but didn't hesitate to help me. Love small communities that are willing to help others in a bind.
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December 2019 by George Seeds
Great selection, Fast Shipping, Very Competitive Pricing, Excellent Customer Service. What else could you ask for...Highly Recommended!
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October 2018 by Laszlo Bedegi
A friend who cares about your needs and helps you reach them, fast
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September 2018 by Mark C.
Battery Universe was the only one to have the battery charger i needed in stock. The other places i tried listed them in stock only to get a email a couple days later saying they were out of stock and would be about 30 days. Should of went with Battery Universe First Wil be ordering a battery from them soon Thanks
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December 2017 by Charlie R.
Company unresponsive to inquiries. I wish I could review how good their products are or how good their customer service is... but I can't. I needed a replacement battery for an old pair of wireless headphones from radio shack. I found what I was looking for on their website but they listed two part numbers. Using their 'leave a msg' button, I asked what the difference was between the two batteries. No response. I then noticed that their specs on the battery said one thing but the label on the picture said something else, so three days later I used their button to 'contact us for questions about...' which started an email to orders@battery-universe.com and asked them which specs were correct. Again, no response. That was enough to tell me that this was not the right company to do business with, so I ordered a new battery from someone else thru ebay and received it in two days.
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August 2017 by Laura Glaser
Excellent Customer Service! I ordered a couple batteries for a 2 way radio. When they didn't fit, I emailed the company. Soon after the owner himself called and told me how to put them in. I didn't know this model adapted to 2 types of batteries. Thank you Steve! A+ for Above & Beyond!
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May 2017 by Joshua Kuhnel
Very pleasant atmosphere. Very knowledgeable staff. If you need a battery, they can get it for you.
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February 2016 by Shannon Berry
I use these guys for all of my battery needs. They have everything i've ever needed, and I can usually pick it up right in their store. I would recommend them for batteries for any occasion!
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April 2015 by Michael Mccormick
Absolutely incompetent. I purchased 2 batteries online from them that they said were available for overnight delivery. After two days of them not arriving I called them and they told me it would be two weeks because the batteries come direct from the factory. The woman asked me if I wanted to cancel but I needed them so I told her absolutely not. Two weeks later I called to check the status and they never placed my order which is critical as I need them for I high priority job. I found the phone number for the manufacturer online and clled them myself and they told me that the batteries are a stock item and they gave me the number for a distributer in my area who will have them to me within 2 days. In summary I am completely dissatisfied with their service and strongly recommend not to use them if you need what they sell look somewhere else.
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March 2014 by Gus Blumberg
I wasn't sure I was ordering the right replacement so I called the firm. Steven was very helpful identifying the specific model and offered some tips on how to keep rechargeables lasting longer. They've a small business but you couldn't tell it from their website or competitiveness. Battery came as promised. I'll use them again.