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October 2023 by Jason Archer
Prejudicial Lending. "I've never seen someone with such a high credit score, such a high income, such a low DTI and with as much equity get denied a simple HELOC." Direct quote from Zions Bank. We had already been well approved from another institution and just shopping around with Zions.
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June 2023 by Eddie Perez
After years of banking here it has become more of an inconvenience to bank with Zions bank. They are no longer open on Saturdays and that is the only day I can conduct my banking business. I do have another account at US Bank and guess what they have a branch open just around the corner.I'll start my search for another bank soon. One with more locations and open on Saturdays.
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April 2023 by Covenant Media
Not a professional bank! They don't have a lot of features like most other banks, including credit unions and will lock your account after talking to them on the phone.
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March 2023 by Ryan Boley
Terrible exchange rate. Not only are they screwing you in the exchange rate they charge you a fee on top of it. Changed 17750 Thai baht back to us dollars. This small transaction of a few hundred dollars ended up costing me about 60 bucks....go somewhere else!
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November 2021 by Justin Keely
Everyone who works here is great. But hours of operations are only 9am to 5pm. With no Saturdays. For someone who works 8am to 5pm I have to use PTO to get off an hour early to make it to a bank when I need to go in-person once in a blue moon.ICCU and all the othere banks work tell 6pm and have Saturday hours.
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September 2021 by John Healey, MBA , Associate Broker
Aubrey at this branch is attentive and cares about the customers.Excellent experience!
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February 2021 by John Healey, MBA
Aubrey at this branch is attentive and cares about the customers.Excellent experience!
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April 2020 by Alex Johnson-26
my dad works there
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March 2019 by Valerie Jensen
They are so helpful, and remembered me by name. Whenever I have a need, they are able to fill that need in a timely professional manner.
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December 2018 by Top Dollar Retail LLC
Terrible customer service never got my problem solved and they keep saying that it isn't their fault that a pending transaction that was supposed to fall off my account didn't and that I now have insufficient funds fees also they did provide a complementary refund for on of the fees right after that before any other transactions occurred (within a day) they added more fees!!!!!!!! THEY NEVER TAKE RESPONSIBILITY!!!! I hope they will make a better attempt to make it right if they do I will be glad to update my review to 5 star!
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July 2018 by Brittany E
They charge $5 to cash a check written from an account held at their bank! Most of the times local banks are not this money hungry....I would choose CapEd any day over this money pit.
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July 2017 by gvandd Van Duren
Not sure why all the bad reviews. The service at this location is excellent. If we are bad reviewing the overall business, this is the wrong venue, but the bank is excellent too. More of a personal approach than big banks, but again, this is the wrong place for that review.
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June 2017 by Jeremy Miller
Changed policy can't use thumbprint through drive up window.
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May 2017 by Earth Films
Had nothing but problems here at the bank, from the beginning. My latest incident was when I was waiting for Debbie for 30 minutes just to sign one small document for a problem that they made on their end; Debbie then let another couple that she liked go before me. I just left. The office feels like a public school. I saw the office manager yell across the room to another guy about how it's been raining since 8am; the other guy was laughing so loud about something else with another employee, etc.
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April 2017 by Shelby Monks
Slow I was here 20 minutes and they did not treat me like I was a customer! I will take drive to the Zions in Meridian before coming here agin they have better customer service and are a lot quicker.
