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September 2024 by Vivian G
The pharmacist refused to fill a prescription sent over by my child's pediatrician. He kept directing my husband to the higher dose, otc option in the aisle. Please, make it easier for everyone and just fill the prescription. I will definitely be using a different pharmacist in the future.
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January 2024 by Valerie Mais
Never have scripts ready!! It took 7 days to get nausea meds. (Just a 3 day supply)that was after the dr. Prescribed it!!! Just an example.
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December 2023 by Melissa Sluder
Pharmacy does not care if they make you wait, give you wrong information, have you drive over after something is supposed to be ready and they have zero clue what you're talking about. Customer service is a thing of the past here at this location.
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October 2023 by Sasha Rodriguez
Website states they offer flu vaccines for 3+ so I scheduled an appointment for my daughter who is 3 and a half years old. When we checked in they asked for my daughters birthday again. I was told to wait and someone would be with us soon. We then waited for 30 minutes just to be told that they don't vaccinate anyone under 6 years old. Once we got back to the car I checked their website where sure enough it states they offer flu vaccines for 3+. Beyond frustrated after listening to my daughter cry the whole way to the store and finally getting her to calm down and agree to the vaccine just to be turned away.
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March 2023 by Samantha Carol
What a joke. 20 minutes and an hour later s waiting. They won't even help you.
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January 2023 by Von W.
I had a very uncomfortable and disturbing experience when trying to get medications filled for a pet. I work at a reputable small animal veterinary hospital and needed an anti-nausea medication filled for a sick pet that had just left our facility. Not only was the pharmacist and manager incredibly rude, but they refused to fill the medication because they admitted to not knowing how pets are appropriately dosed, and the doctor's prescription wasn't worthy. I had to spell the name of a prominent vet medical drug handbook for them. Terrifying. Ended up needing to call Vics for an emergency prescription fill at 5:45pm, because they "couldn't" and wouldn't help me. Our doctors prescription wasn't enough. I hope pet owners and vet clinics are wary of this pharmacy. The worst customer service I've ever experienced in my life. I wish I was exaggerating.
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December 2022 by Jim Payne
After several years with this pharmacy I am changing to one that is open. The last several times they have been closed, including today (mid morning on a Monday). We can no longer rely on them to meet our Rx needs.
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September 2022 by Local P.
For the second time at this location, I showed up for my confirmed vaccination appointment to be told I couldn't get my shot that day. The first time they said they were out of stock. This time they said they didn't have anyone available to give shots. It is a 45 minute drive one way in heavy traffic for me to get here. I won't be coming back under any circumstance.
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September 2022 by Liz D.
Do not purchase things online for store pick up here. They will not give you everything your ordered, accuse you of lying and keep your money.
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September 2022 by Google user
I pick up meds for a friend who is disabled. Twice in one week I waited ages in the drive thru (last time was 40 mins). I was still 6 cars from the window, with 4 behind me, when the pharmacy closed the drive thru. It was 7:05pm. The note on the window said to come into the store as they were short staffed. After already waiting for 40 minutes I was not going to the back of another line! I told my friend to move her prescriptions to another company because I will not pick up at any Walgreens ever again!! I have my meds filled at Walmart and I’ve never had to wait in a line longer than 10 minutes and I’ve never seen them close a window if there was someone waiting. In my opinion this store deserves 0 stars.
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August 2022 by Wendy B.
I have shopped at Walgreens for several years and have had great experiences. Today, however, was not pleasant. I placed an order for delivery on 8/26 @5:16pm which was to be delivered by 7pm. I received a text at 6:17pm that the order was delayed but they would send an update. At 8:20pm I called the Walgreens at 923 Caldwell Blvd in Nampa, Idaho, requesting an update. The kid that answered got the manager and he said they don't do deliveries!! So I asked if that meant I wouldn't be getting my order and he said "We don't deliver." I told him I placed an order for delivery 2 weeks ago with Walgreens and it WAS delivered! He then raised his voice and said "You didn't get it from here. We don't deliver!" then hung up on me!!! Are you kidding? The Walgreens.com definitely offers delivery for a $5.99 charge and advertised free delivery on 8/26. I would not recommend shopping at this Walgreens as they definitely lack any kind of customer service. Oh...just received a text from Walgreens. They apologized stating they had to substitute items and my order will be delivered to my house on 8/27 between 9:15-9:45am.
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May 2022 by Alysa W.
Worst drive up experience, ever. I went to their drive up and go to get my items. I checked in on the app, and the gal came out with my items, she placed them in the backseat. I asked her if everything was there because it didn't look like enough and even questioned her on a couple of the items. She stated everything was there and the receipt was in the bags. I got home and took my items out and realized that I was missing Diet Coke and my shavers. I called the store and Randy answered and said they tried to chase out after me to bring me the diet coke's, but I was already gone. I told him the shaver were missing and he told me to bring the receipt with me. I got back to the store and Randy came out with a Diet Coke's. I told him that the shavers were not in the bags and he said that he needed to see the bags. I stated the bags were at home and after I took the paper towels out of the bags, I realize the diet Cokes and the shavers were missing. He wanted me to drive all the way back home to get the bags with the two paper towels in them to show him the shavers were not in there. I told him it was close to 10 o'clock at night and I had worked all day and I was not going to drive back home AGAIN to go get him the two bags with the paper towels in them to prove to him that the shavers were not there. At that point he gave me attitude and stated that he was not going to issue me a refund unless I drove back home and got the bags with the paper towels in them to show him to the shavers were not in those bags. It made no sense whatsoever. So now I'm out 6 bucks because I was not going to drive all the back home, AGAIN to show him that there were no shavers in the bag. Horrible horrible customer service. With that being said, Randy- sorry for calling you an idiot because that was no cool, I was just extremely frustrated.
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May 2022 by Gena Cavigliano-Piper
They have their automated system call you and tell you your prescription is ready then you get there and they have zero clue what you're talking about. It takes them days to fill a prescription you call in, or they don't check their voicemail if your doc calls one in. I really try to be patient with them, staff shortages and all that but the pure mediocrity of every tech there, it's baffling. You're better off going to Sav-On or Fred Meyer Pharmacy
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May 2022 by Wende J
I pick up meds for a friend who is disabled. Twice in one week I waited ages in the drive thru (last time was 40 mins). I was still 6 cars from the window, with 4 behind me, when the pharmacy closed the drive thru. It was 7:05pm. The note on the window said to come into the store as they were short staffed. After already waiting for 40 minutes I was not going to the back of another line! I told my friend to move her prescriptions to another company because I will not pick up at any Walgreens ever again!! I have my meds filled at Walmart and I’ve never had to wait in a line longer than 10 minutes and I’ve never seen them close a window if there was someone waiting. In my opinion this store deserves 0 stars.
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January 2022 by Cody D.
On hold for an hour before they simply hung up on me. Great job guys, way to keep your customers.
