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March 2025 by James Piepkorn
Worst experience i sat there waiting for ever with a stor full of people and the one guy just get up and leaves
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March 2025 by Tobi Contreras
Mason was very good on telling me the options I had for my upgrade on my phone.
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March 2025 by Steve Higgins
The visit was a great combination of professionalism and positive interaction. All my questions were answered and I did not feel pressured or rushed.
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February 2025 by Lindsay Moore
Thanks Garrod for all your help
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February 2025 by Anthony Vanleeuwen
Waited in store about 30 minutes, was helped and purchased a new phone. The customer service rep checked my account and disabled feature I was not using thereby decreasing my monthly payments.
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January 2025 by Victor Doughty
This is A THIRD-PARTY vendor and NOT a CORPORATE VERIZON STORE. Third-party vendor customers do not have the same rights and privileges as those who purchase through Corporate Verizon Stores. I have gone back and forth with this THIRD-PARTY vendor and CORPORATE VERIZON on waiving activation fees. Do yourself a favor; ask if the store is a Corporate Verizon outlet or a Third-party vendor as soon as you walk through the door. Save yourself the headache of trying to get satisfaction through a Third-party.
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January 2025 by karl rivera
Great service. It took a bit, but soon enough, I got the service i needed. The person i was working with gave me full attention and helped me decide my best option. I needed internet service in a new location that doesn't have it yet, but he was able to get a location close to enough to my location. He guaranteed that if it didn't work, you would pay nothing. Also, I pay nothing for 30 days with 1 year of Netflix and another streaming service. My mini tower works great for $55 a month. I am super happy i came here. They took care of me and hooked me up, too, with 30-day guaranteed service! Love it when things work out better than you hoped. Can't say that happens a lot. Usually, it's a hassle and not in a good way, and you pay more than you expected. Not this time!
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January 2025 by Michael Hohndorf
Service is first come first serve even if you made an appointment.
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January 2025 by Cristina Hernandez Herrera
Jaden was absolutely amazing, he was very helpful, kind and professional. Thank you!!!
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January 2025 by Joshua Schippmann
Be careful at this store!! Went in for and upgrade and the first thing the guy started talking about after he got my info was a plan upgrade, not a phone upgrade. Made it seem like it was a big deal that i was on a family plan, almost like i should leave it and go on my own plane. F my family or F for Family. anyways wont be going back to this store.
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December 2024 by Michelle McEnulty
Mason was extremely helpful and knowledgeable.
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December 2024 by Heath Taylor
Stood in there for over 5 minutes. Never acknowledged I was alive. Kid is barely out of High School. Doesn't sound qualified from listening to him talk to other customers 🙄
Pretty depressing. Just need help with Internet and phone service. Been using Verizon for years. This is the 2nd or 3rd time I've been here.
Same story, different day.
UBER FRUSTRATING
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November 2024 by Kimee Poulsen
Over the weekend while in Cascade, and McCall Idaho I inadvertently downloaded a rogue app, that completely took over my cell phone. Much time and effort was spent trying to get it out of my phone. We succeeded in at least getting my phone functional again over the weekend. On Tuesday I took it to Verizon, and explained what, had happened. James listened to my explanations, took my phone, had the app gone, and my phone back in my familiar format in less than 3 minutes. 😃👍
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August 2024 by trisha turnbaugh
Needed to replace our phones, and were assisted by Jared. Took the time to explain all of our options, and gave us the best deal. He was very professional and helpful.
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August 2024 by Kimberly Thomas
Service was so friendly and helpful, I'm so sorry I don't remember the associates name, she was great!
