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March 2025 by Debra Knox
Long lines at register. Not enough employees to handle customers buying and customers needing help with products and animals. Employees were pleasant and helpful, but stretched thin.
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February 2025 by Stephanie webb
We just went in to pick out some fish for our kids new aquarium. Bambi helped us. She was so knowledgeable and so very helpful! She helped us pick the right combination of fish that will get along, helped us pick the healthiest fist out of the stock they had. Told us exactly how to take care of them. All with the friendliest smile!
EDIT! While I still appreciate Bambi's friendly service, I do not think Petco has the healthiest of fish... if you are in the Treasure Valley go to the Sunken Ship in Caldwell instead. Healthier fish.
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February 2025 by Elizabeth Borcher
I went in to look and ended up bringing home a betta fish for my daughter. Mainly because it's impossible to not want to rescue them. I don't have any expectations to make Petco stop over-supplying bettas and under-caring for the fish. However, it was aggravating to be spoken over repeatedly by the overly-aggressive know-it-all cashier. She wanted to make sure we had water conditioner. She kept speaking over me so I showed her my phone and said I was already researching water options and started to say I WAS going to use distilled water when she interrupted me to tell me to NEVER use distilled water (not allowing me to finish my sentence that I had read online to not use distilled). It's aggravating to have any attempt at a conversation with someone so excited to show you they know more than you that they don't let you speak. The irony being that my daughter had just delivered a dead betta to her 10 minutes before that. Don't give me advice when you can't even keep the fish in your care alive. I won't be back.
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February 2025 by Flora Belle Maguire
Prices are kinda pricy, so spent a lot
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February 2025 by Janice Price
Couldn't find reasonable prices dog diapers
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January 2025 by Caitlyn Benoit
Don’t spend your money here. I spent over $200 and they can’t figure out how to do a simple return on a harness that doesn’t fit my dog with a phone number attached to it. Worthless.
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January 2025 by Jenna
Bought some ember tetras for my 10 gallon tank, and every single one had ich. Three out of seven are dead, do not buy fish from this store.
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December 2024 by Edwardo Figueroa
There's 2 great employees that care to help always good store always clean and friendly
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December 2024 by John McP
Couldn’t groom the dog? I’m no expert but I’ve bathed the dog. How much effort do you put into it? Just wanted the dog bathed and groomed. 10 minutes into it they called and said they give up. Never again will I ever ask them to bath my dog
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December 2024 by Melissa Russell
Have a good variety
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December 2024 by Magadalena
You find everything at the best price for your Consentful.
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December 2024 by Russell Eggleston
This used to be one of the better pet is around for saltwater fish. Lately they have seemed to be more like the stereotypical Petco
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November 2024 by Marilyn Cirrincione
Looked up petco called the number asked my question they told me unfortunately they didn’t carry the product I was looking for. Looked up petsmart called the number. The guy answered. I asked him my question and he said didn’t you just call me? I said no I called Petco. He then proceeded to tell me that I just called him and once again they did not carry the product I was looking for. I told him he needs to look into both places Petsmart and Petco have the same number. He was very rude and Should not be talking to customers that way. It is very unprofessional. I have no idea why he has a job answering phone calls if that business or both businesses want to seem professional in anyway.
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November 2024 by Julie Conway
So after calling yesterday to inquire about anal gland expression, I was told yes you can walk In, but we’re almost closed today open tomorrow till four end of conversation. Show up today I’m told I needed Proof of updated rabies shot. I was not told that I said, after bringing my poor dog who hates the car all the way here was told by Jean Paul too bad we have to have it. I explained that I’ve never been asked for that before at any other place. He said if I bring one back, they will give me a free anal expression. Well If you’re not competent enough to tell your Customers what you require to have services done then I don’t think you’re competent enough to touch my dog. Also, there is absolutely nothing on the website that states you need an up-to-date proof of rabies shot. I actually went back and looked again to make sure that I didn’t miss it, but I didn’t. It’s not there. You would think if they’re gonna turn people away for something they required. They would absolutely make sure That customers were told by the employee when they call or at least have it on the website!
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October 2024 by Kristi Glenn
Nice staff. Found what I needed easily. Some spots were very messy.
