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June 2024 by Jim
Always helpful
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June 2024 by Helen Pearce
Michael went above in beyond helping me evaluate a new car I was in the process off purchasing when I came in for an engine reading! It was a free service and he could've just told me what the reader said but he gave me some excellent advice which truly helped me make a more informed decision as someone who doesn't know much about cars. Thank you!!
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May 2024 by Regina Rimes
Very helpful
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May 2024 by Troy John
Traveling through broke down had to order a part with a few hours got a couple other things just in case staff was very helpful did stump them too that was one for the books
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March 2024 by Bb (bbinurmouthJr)
Scott and Mike were awesome couldn’t find my receipt and they did their best in their situation to be able to warranty my battery. Thanks so much guys. Great customer service from a manager like that.
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February 2024 by Charles Sinclair
Reps always helpful and work to satisfy your needs. Not pushy.
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February 2024 by neal bryson
Knowledgeable staff answered my questions and had the part in short order
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January 2024 by Christopher Burley
Way better than AutoZone they’re actually knowledgeable.
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January 2024 by Joshua Martinez
AutoZone is better?
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January 2024 by Forrest
Horrible parts. I've never had so many parts fail, one after another after fixing up my truck. And on two different occasions they attempted to sell me returned/used parts. The only reason I go there is to get my money back on the parts that fail before I go buy them somewhere else. Keep your receipts, you WILL NEED them because the garbage they sell WILL FAIL!UPDATE!I was just offered 5 "bonus points", yay... To update this review. Okay, I will. I do go to O'Reilly's for brake cleaner and other cheap stuff that doesn't matter where you buy it from and/or take a large effort to remove/replace. I will say the staffing/hiring since my first review has had a dramatic improvement and they are always competent and knowledgeable. I will NEVER buy their brand name parts though. If they have a better price on, ie.; an AC Delco (do they even carry Delco?), Dorman, etc. part I need, then I will get it there. I stick to GM, so I can't speak for their brand made for other makes, but one has to assume that low quality (if any at all) runs across the board. Maybe they have massively upgraded the quality of the parts they market exclusively, but I don't care to find out the hard way. In my opinion they still owe me roughly $2500 spent in multiple major part failures. If they cut me a check and write me a guarantee on more than the part, say for my time, other tools and whatnot, and sometimes the mechanic bill when I don't have time, and then the next mechanic bill follow that (because unfortunately most mechanics shops use their parts to save money), then I might consider trying out their line of parts again. But I will not risk the high rate of failure I've experienced time and time again anymore, and I would suggest that you do not either, instead pay the extra $10 at a more reputable parts store and save yourself a lot more in fitment/install, removal and reinstall time + materials as well as mechanic bills when it goes catastrophic on you. I'm adding one star for the improvement on employees they hire. Since I didn't have the option to give them 0 stars on my first review it will stay at 1 star, and at least be accurate to my personal experiences as whole that I am reviewing again.To O'reilly's: If this isn't what you had in mind by offering 5 bonus points to update my review, feel free to keep them.
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December 2023 by Sheryl Collett
I just want to commend Paul for helping us with our new battery. He installed it on the spot. Excellent job!Thank you for your help!
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November 2023 by Juanita Gallegos
Was able to find item I needed through their experienced helpful employee
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November 2023 by Trevor Ohlemeier
So far they have had everything I've needed. With excellent service ?
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September 2023 by IElectiricity
Very expensive
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September 2023 by Tammy Morganroth
Damien at the store in nampa. Was five star. Will come back and ask for him personally. Thank you so much oreilly auto
