-
May 2024 by Troy Rose
You need to train your staff!! Just based off previous reviews might need to look at the manager for this location and get him some help/training as well. Stopped by because someone said I had a taillight out, I asked the customer service rep (Not sure what his name was but he is working g now at 11:53 on this date), if he had a screw driver so I could take out the taillights on both sides and replace them. It took hi. 5 minutes to return and he brought me a 2 inch phillips LOL. For a place that loans tools this embarrassing. Anyway off to AutoZone to get this fixed...
-
April 2024 by Steve Beltman
Good store, nice people. Willing to help you out, no problem.
-
November 2023 by Jaysah Wilson
Got a filter from here and it started leaking after 5 months then I called and spoke to someone on the phone to get a price range for an oil change (new Napa Gold filter because the one I bought started leaking and 5qts of Napa High Mileage 5W-30 Synthetic oil because that's what my car takes) the guy I was on the phone with had no idea what he was doing and because his system said my car took 0W-20 (not high mileage either) he put me down for the filter and the OW-20 which was the wrong oil so he told me it was 29.44 I got to the store and they got my the oil when I noticed the mistake I told them it was the wrong oil and what I had originally needed and the total came out to be 38.66 which I didn't have for the oil change then when it came to the refund both people the guy I was on the phone with and the guy I was working with at the front had no idea what they were doing. Store is also dirty and very unorganized hard to navigate. Very poor management as well the guy I was on the phone with was very rude when it came to what oil I needed and the refund.
-
October 2023 by javix 2k13
Usually it's ok. In this instance the place was being remodeled I guess and could not look around. But the service guy was helpful and he brought me one of the items I was looking for. As prices go...well they are not lower than the competition but they could have the parts you need if the other guys are not close to your location.
-
October 2023 by Ulisses Jimenez
Was in the store and the manager Fernando helped me out. He didn’t sell me parts he sold me service. Was having issues with my account and he made a few calls and got me squared up. Will be stopping at this location more often. Great service
-
June 2023 by RAYCE Last
Place is a dump employees thinks it is too
-
June 2023 by K Ham
They may be a bit of a wait but its worth it.
-
June 2023 by Bird Fleck
Really helpful and honest
-
June 2023 by Chris Barham
Good ole napa
-
May 2023 by Kursti Hamilton
They may be a bit of a wait but its worth it.
-
April 2023 by Pedro Corona-Ruiz
Went in and got a check engine light read. Javier was more than happy to help and also very professional. Got us the right parts for the job. Fernando was also very knowledgeable and got me the right tool for the job. Two thumbs up to these guys! Will be getting my parts from this store from now on!
-
February 2023 by Marilyn Ohl
Amazing customer service! Fernando, the manager is the best! He’s knowledgeable, friendly, and patient. I was assisted by Javier as well and he too, was very helpful and friendly! This location will continue to receive my business.
-
February 2023 by Joe Maldonado
Very expensive compared to AutoZone ,but they have a larger assortment of parts and knowledgeable staff.
-
January 2023 by Bill Meyers
Great auto parts stores.
-
January 2023 by Skeeter Meyers
Thank God's you had the filters for my oil change that volvoline did not have in stocks! You rock! Great customer service!
