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August 2023 by Glamazon On the Hunt
Why would you buy at a big box store, when you could pay the same price (or less) but with WAY better customer service and at the same time support local business?Jackie was very knowledgeable, super helpful, and was able to get our washer and dryer delivered and set up for us just 2 days after purchase! The delivery guys (3 of them!) were at my house on time and set everything up quickly so that I could get to work on time.Nampa Appliance has made a repeat customer out of me. I will definitely use them again in the future!Thanks for everything Nampa Appliance!
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August 2023 by Ryden Family
Wow this place is amazing! They have a great selection of appliances, and are exceptionally knowledgeable about brands and features so you don’t buy more than you need.I appreciate that they showed us the lowest to highest price dishwashers and helped us to make the best decision based on what features we would actually need! We will never go to a big box store again for appliances. These people are appliance experts! Shop Local! Visit them you won’t be sorry.
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April 2023 by Justin Newell
My Samsung TV died a few months ago. I'm pretty handy with electronics, so I started googling known issues with my tv and how to fix it. Ordered a part online and when it didn't fix my tv's issue, I contacted Samsung to get the info of a local repair company. It was a long shot but I called Nampa Appliance TV & Mattress, explained the issue my TV was having, what I had already replaced and asked what I should try next. The gentleman on the phone certainly did not owe me any free advice but he gladly shared his opinion about what I might try next. To my delight, when I ordered the part online and installed it, my TV was good as new. I'm very grateful to the gentleman I spoke to for offering his advice.
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February 2023 by Phyllis
We were so pleased with our experience at Nampa Appliance. Exceptional service, excellent products and great prices. Our goal was to stay within our budget but still buy quality appliances that would last and have few issues over time as we keep our appliances for quite some time.Additionally, you could not ask for a more knowledgeable or personable individual than Jackie. Exceptional service and so helpful in assisting a couple work together to agree on all the items needed for a new build; not a small challenge.We are so pleased our wonderful contractor, Levi Shippy of Squaw Butte Homes, had us work with her.And buying from a locally owned company is always a priority when possible.Phyllis H.
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February 2023 by Doug Wright
You have restored my belief in doing business with small independent stores like yours. I'm really growing weary of dealing with amazon and the big box stores where if you manage to catch the employee who was running away from you, it turns out has no idea of how to help you anyway.Nampa Appliance TV & Mattress, kept the lights on for us when we arrived later one evening to help us pick out a microwave oven. They were not in the least bit of a hurry to get us out and seemed truly grateful that we chose them.when we damaged our oven trying to install it, they had it fixed at no charge under warranty and even loaned us a microwave to use in the interim. Try that at Lowes or Home Depot..ya right.Do yourself and the business world a favor and shop at locally owned small businesses and particularly Nampa Appliance TV & Mattress
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October 2022 by luke silbernagel
Best place in Nampa. The customer service is great. It was a while since I used them and I had troubles with my dryer but they had no issue helping me and taking care of it. Thank you so much!
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October 2022 by Skott Pierce
We needed a stove and a dishwasher for our house we are going to sell. We worked with Lou and he was very friendly and helpful. He showed us what he had that was also in stock, explained what we should know about them, and worked with us for our delivery date which was very important to us as we had a lot going on. The delivery men were very friendly. Went to work quickly and had them installed before we knew it. We look forward to purchasing again from them soon for the house we are living in now. We know it will all be headache free!
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July 2022 by Norma Cornelison
I have purchased a washer, dryer and very recently a refrigerator from Lou at Nampa Appliance. All my experiences have been great! They worked with me on delivery and also coming back to help resolve a problem that was not their fault. Customer service sometimes seems to be lacking around town, but not at Nampa Appliance. They were so accommodating to us in every way. Special thanks to Tim in delivery for resolving my problem. All my future appliances will come from here. I recommend them highly.
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May 2022 by Rickey C
Thank you Jackie! We love our new washer and dryer. Nampa appliance always has a great selection and items that are in stock. Support local business. If you need an upgrade on appliances or want to stock your new home with the latest products on the market go visit Jackie ?.
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May 2022 by Mary Hetherington
Tried to buy the dishwasher I wanted, which their website showed in stock. Even though it was listed at a higher price than larger appliance stores, I prefer to support local businesses. Unfortunately, not only was I unable to find the model among their displays, I was also unsuccessful at getting help. The woman at the desk barely acknowledged me when I entered, and only after I said hello. She never asked if she could help me find anything. Neither did the man who noticed me peering at the floor model labels—I looked up, he made eye contact and hesitated for a moment, but as I opened my mouth to ask for help he decided to carry on through the door to storeroom. Surprised and disappointed at the lack of customer service, because this is where the smaller stores usually out-compete the large chains.
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April 2022 by Mary Pickering
Jackie was able to order us an oven we had been trying to source for awhile! She was very organized and kind and we'd work with her again any day!
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March 2022 by Mary P.
Jackie was so helpful when we had to place a special order for an oven we'd been looking for for a long time! She was very organized and great with communication. We would definitely recommend Nampa Appliance!
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March 2022 by Jennifer
They have very good customer service, and a good selection. We have made several purchases at Nampa appliance over the years, and have always found it to be a good value. We are happy to do business with our local small businesses.
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March 2022 by Devon Caringella
I just called Nampa Appliance and actually spoke with someone that was both knowledgeable and kind!!! He answered all my questions and treated me with respect!!! So helpful!!!
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December 2021 by Joyce Reynolds
We purchased appliances here for our new house in Nampa. The owners were very helpful and gave great advice on what different models would fit our needs. They scheduled delivery based on our dates and times. The young men who delivered and set up the appliances did a great job. Highly recommended!
