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November 2023 by Becky Menges
Ordered two shuttles back on aug.23rd its now Nov. 8th. Never got them. Sent multiple emails requesting a refund ...no response. Called 4 different times, they gave me the same story each time. I was told it was in the system as a cancelation and they hadn't issued a refund yet, because a supervisor has to issue it. I can't believe this place is still in business. Going to file with the BBB. Please don't order from these people. You will never see your money or your items.
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August 2023 by Skeeter Meyers
It is always a pleasure to take a class here. So passionate and informative. And best of all relaxing and fun! Not to mention they sell all the suplies you could need for all the different arts, fiber, fine, pottery. I have taken the spin class and now started pottery class and always come away with new skills and so much more knowledge!
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July 2023 by Kiley Maziarski
I love this place! The kids and adult classes have been great! Wonderful & friendly staff. So happy to have this place in the area. Thank you!
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July 2023 by Cali Doran
I bought something online (which was $1600) in January 2022 and never received it and only got 2 emails updating me on my order over an entire year (and I had to reach out to them first for updates). After asking for a refund in February 2023 they have only emailed me twice and it's now 4 months later still with no update or refund. Absolutely will never give them my business again.
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June 2023 by Stephanie North
My daughter and I went today to paint some ceramics together. The employee walked us through the process since it was our first time. After picking the items out and sketching our masterpieces, I went to get the paint. They had no white, no black, no grey. Very confusing. When questioned, the employees just said "yeah, we're out of alot of colors but you can just start painting and then come back when we get them in stock." RIDICULOUS. We had to leave as my daughter is moving so we can't do this again and this shouldn't be their solution anyway. How about mentioning up front that unless you're planning on using all Earth tones, you are out of luck. If we had known in advance, we would have not wasted our time and it wouldn't have been upsetting.
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June 2023 by laura Hirth
I've taken a couple of spinning classes from Mondaes. I was so excited about spinning that on Black Friday 2022 I ordered a Kromski Sonata spinning wheel. I was told by the owner, Keren, that because of the holiday season I wouldn't receive my wheel for 6 to 8 weeks. I paid upfront using my PayPal account. Thank God I did!So, every few weeks I would email the store to find out the progress of my purchase. I was told that it should be here soon and that they would let me know as soon as it arrived.By March I was loosing hope of ever seeing my wheel.The first week in April I decided to take matters in my own hands and contacted Kromski directly.They told me that an order for my wheel was never placed!When I contacted the owner, Keren, I was told that she did place the order and that Kromski would always come back with that answer.I asked for a refund which took two tries and kept coming back saying insufficient funds. It took 3 weeks but I finally got the refund.I then ordered from a company in Kentucky called the Woolery. I received my new spinning wheel from them in less than a week.The lesson I've learned is to always look at reviews before spending hard earned money. I just don't want someone else to have to go through this.I'm sorry to have to report that I would not recommend this business to anybody.
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May 2023 by Alejandra Espinoza
I use to love this place before the big move, seemed like your selection of items to paint for kids was bigger. Ever since the move to new locations your selection is small and expensive. nothing that kids really like and if we order online it takes months to get it in stock if it even comes in at all. Like to give you the benefit of doubt but after no response on status order and coming in to select from your stock it's disappointing, specially when you're out of paint colors to use, you don't have enough $ to give change and your bathroom is out of service. My kids love coming here please fix your bisque selection for kids and hope you finally get settled in the new location soon.
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January 2023 by jennifer rodriguez
Been coming here for years and I just love this place! There pottery classes are so much fun and if you’re not looking into that setting you can just come in at ur own time and browse ur choice of clay art to paint. I’m also a knitter so they have a good selection on supplies and yarn.
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January 2023 by Richard Friel
Great pottery classes. Pam is a fantastic instructor. Patient, supportive, and concise in her feed back!
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November 2022 by Sarah B.
I love the fiber art and pottery classes offered here. I plan on spending more time here as they fill out the new space! They even have kid classes that are amazing!
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November 2022 by Megan Kerrigan
I ordered mason dyes in December 2021. Was told there would be delays and I said that's fine. I prefer to shop local when I can. Well it is now October 27th 2022. After several calls being told i have to email the orders department. and several unanswered emails with no response. I want a refund and they say you have to email them. Poor service.
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June 2022 by Kim Parlock
Dave the instructor was great. The facility was lacking: sink space, space in general.The pieces were fired/completed literally a month after the class ended. Need speedier kiln turnover and more kilns! More sinks!
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June 2022 by Wade Shaddy
Fun! We took the throwing class. Teacher was awesome and patient . Looking forward to next week's class.
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June 2022 by Scott J.
I placed an online order. After a month, I really started to wonder what happened. Then 2 months, then 3.... I emailed multiple times with ZERO response. I started calling. Multiple times They would always just say it is a different department, but they would ensure I would receive a reply. I never did. It has been 5 months. ZERO response to emails. ZERO response to phone calls. I'm not sure if this is even a real company. If they are, I am shocked they are still in business If they don't refund my order, I guess I need to report this to American Express as fraud.
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May 2022 by Amber Hawton-Hill
We had a great time painting pottery. Only downside was they didn't have blank coffee cups to paint. The choices seemed either very eclectic or expensive. We were hoping for some more basic items to paint. My daughter painted a tiny pumpkin ornament because it was they only thing she liked. I hope the supply chain issues can be ironed out soon. Then we'd love to come back!Also, I don't know anywhere else you can take Pottery classes, paint pottery, and that has a huge selection of maker supplies. I love that this place exists in my town!