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February 2024 by CHNL ENTERPRISES
When I brought in my auto, Jordan argued with me that I needed to pick up my auto within 24 hours. I explained that I had arranged for them to hold my car because I was on vacation for 2-wks. He acquiesced after I decided that if this was going to be a problem, then I would find another body repair shop. After landing at BOI after 2-weeks, I went to pick up my auto. It was not done for various reasons. However, they did not keep me informed that the work had not even started. The work was finally done 6-weeks late, when it should have taken at most, no more than 2-weeks. After receipt and inspection, I noted that the front right end had been hit by another vehicle in their lot; the damage left both a paint streak residue and a dent. The Service person insisted it was not their fault and pulled up photos of the auto when I brought it in. The photos proved the truck damage was their fault. In addition, I found that they had rushed the job and had not reattached the rear fender support bracket as well as the air bag line was unattached. Jeff made sure all of that was rectified, which is why I am giving Karcher a 2 rating instead of a 1. At my Church group meeting I was sharing the exciting events above. One of my friends told me I should have taken my auto to Bass Auto Body. They did his repair on time, 100% completely, and did not damage his auto.
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January 2024 by Cohen Halverson
Very satisfied with the work they did on my Mercedes they also detailed it after fixing it.
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January 2024 by D D
Karcher Auto Body did a great job! My truck turned out great, they helped me navigate all the insurance stuff, and the service was top notch. Quit going to those national chain body shops that make you feel like they are doing you a favor, and get to the guys that appreciate your business!!!
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January 2024 by Lou
They were so quick with it all. I went through my insurance company and between the two of them, they scheduled it all, and my Mercedes suv was repaired quickly and quite perfectly. I appreciate their service!
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January 2024 by Kennedy Melad
Karcher Auto Body is always my go to. The customer service is amazing. They answer any and all questions thoroughly, stay in contact throughout the process if needed, and make sure to explain all your options if necessary. Every time my car goes in it comes out looking better than when I bought it.
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January 2024 by Jesse Gallegos
Went for a quote, the guy inspected everything and said quote would come to email, nothing ever came so not sure what to think. *Update* the quote came in and they did do a follow up call and that is appreciated, it appears they are just a little busy.
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December 2023 by Alyssa Cain
Employees are super nice and they are very transparent about pricing.
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November 2023 by Gordon Myers
A few years ago, I had Karcher do some repairs on my wife's car, and their work was great. I had used them at the recommendation of my brother-in-law. This year, I took my car in for some paint repairs, and the work was pathetic. There are runs and a gouge (they said it was in the bumper, but obviously didn't even sand it as required), they left off the fender emblems (and didn't return them to me) and broke the hood rod hook. Their response was to set another appointment to repair the repairs. Sorry, I work for a living out of town, and I have to take a day off to leave the car, and another day off to pick it up.By the way, my brother-in-law just had a bumper cover painted and there were again runs and dirt in the paint.I'm not sure what changed, but I won't be going back.Services: Painting
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August 2023 by Orlando Olarte
I really wish I could give this business a 5 star review. Unfortunately, that did not happen with my first and recent experience doing business with them.First, I would like to commend them for the general outcome of the repair. I like feeling appreciated and heard when I spoke to Jeff by phone, which I didn't get talking with the general manager. Because of Jeff, I would do business with them again.One star less for scheduling me a week later than agreed start date, even dropping off a cashier's check for parts on time.One star less for not informing me about the additional frame damage they uncovered. I found out about it myself during my weekly follow-up when I stopped in.One star less for Friday, Tuesday, Wednesday and Thursday fail to deliver days. Under promise over deliver would be a good thing to consider.One star less for attention to details. Failure to check windshield fluid reservoir that just leaks out when fill with fluid. Failure to disclosed damaged part before throwing it away. Failure to listen to customer.I know they can do better. Thank you fo your hardwork!
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August 2023 by L Burfeindt
My husband is exceedingly happy to get his baby back (2014 Dodge 3500). Thank you Karcher Auto Body for doing a great job on fixing the smile in the top of his truck bed caused by the 5th wheel! I can't tell where the dent was and the tailgate replacement looks great too, I can see through the backup cameras again!Services: Painting
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August 2023 by John Domme
Work performed on time and as agree too. Two outside sources recommend and assured us we would be satisfied with their work. We were NOT disappointed. Very good and positively explained even the smallest issues.
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August 2023 by SPENCER RIGGAN
Karcher Auto Body is a business with integrity. In my case, there were a few issues with the repairs made by Karcher Auto Body to my vehicle after an accident. They were accountable and worked with me every step of the way to make sure the job was done right and I was completely satisfied. I’m happy to say my car looks great and I’d absolutely recommend Karcher Auto Body.Services: Painting
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June 2023 by Mike Briggs
Jeff, Taylor, and Chase took excellent care of me! My car looks brand new again! Thank you so much for your care and your service! I would highly recommend them to anyone.
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March 2023 by Mark Smith
Jeff the owner is a great guy helped me considerably and took care of my truck
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December 2022 by Angie Williams
After my car was totaled, I didn’t think anyone would be willing or able to fix it, especially within my budget. Karcher A/B fixed, repaired, and returned my car in a timely manner. I am so happy with the results. And the employees are so welcoming and kind. Thank you so much! -KenadeeServices: Welding
