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December 2023 by Xavier Garcia
Nampa n garrity Idaho location amber is a good customer service definitely recommend her for tax service
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April 2023 by Ron Nipper
Every person I have delt with has been very respectful, kind and caring. It is pleasurable to work with the Jackson Hewitt team.
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April 2023 by Sher Howard
Michelle was Awesome.Jackson Hewitt will be my tax people for life.Thank you Jackson Hewitt.
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March 2023 by hannah upshaw
I would like to say Vicki did an awesome job helping us and answering all our questions we had. I will always go to her from now on. She’s very patient, understanding and did the best she could with our returns.
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March 2023 by thien doan
Mellisa has been doing our taxes since coming to Idaho and has been a great help. Professional service and quick too. I would highly recommend this office for tax services
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February 2023 by Danielle Thompson
I would never recommend this place for tax services again, I was only there for 30 min and was charged $382. That is absolutely ridiculous
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January 2023 by Jonathon Moreno
Melissa is amazing!!! She is sweet, kind, very knowledgeable and does everything g you can to get the biggest refund
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December 2022 by Micki Jolliff
I went to Jackson Hewitt to file my taxes after having a CPA do my taxes for years, but she never got back to me and was always stressed and too busy so I decided to go to JH. Not only was I charged more than twice what the CPA was charging (and she looked over my Quickbooks which JH did not do, but I had to keep reminding Vicki about possible deductions - she said I would not be getting a refund and I said I knew rules change. But I always got a refund and made even less this year. I had a loss! I asked about earned income credit because I always got that and she said I would get it this year. Then she changed her mind and said I would get it this year if I got it last year. That amount was my refund, less their exuberant charges.She then typed the wrong account number in and did not tell me it would be going to Republic Bank first. I never got my refunds because of the wrong account # typed in. Then they said I check was sent to my address which I never received. I had to go in to file paperwork to have $$ resent. Now the IRS has an incorrect account # on record. Then I am supposed to be able to check progress online at my jh but the system won’t send a code to my phone so I can get in, Their customer service agents have not been able to help me. They are not open every day and don’t return all of their calls. I will NEVER use Jackson Hewitt again! ?
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December 2022 by Ashley
I have been going to Jackson Hewitt for years and we love Mellisa, she is the reason why we keep coming back
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March 2022 by Michael Garcia
Nampa, Idaho Jackson Hewitt on Garrity Blvd. Ask for Melissa. She's professional and cool to talk to. Takes all the stress out of it and makes it a positive experience. Nothing personal, but I can get my taxes done anywhere. It's her attitude that keeps me coming back. That's the moral of the story.
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February 2022 by Samantha Floyd
We went into Jackson Hewitt to get a second opinion on our taxes we had them done somewhere else the last four years and the amount of our refund just didn’t sit right with me so I told my husband we were going to get a second opinion well the ladies in Jackson Hewitt were very knowledgeable answered all mine and my husbands questions and when she inputted all of our information she quoted us almost $7000 more than the other place had quoted us and even offered to run the numbers of our last four years since there was such a huge discrepancy his year. I am beyond impressed with this office and wouldn't go anywhere else
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January 2022 by Mikel Bartol
Vickie Lacomte is the consumate professional.I have been helping my father with his business (Inventor with many patents).When tax experts could or would not help with specific types of tax credits/deductions Vickie was relentless in her research which included reaching out to Jackson-Hewitt leadership for assistance.Not only did she and the entire team find the answers to an obscure problem but the company rallied to help!!Nuff said!Post scriptum: I'm am NOW a permanent client
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December 2021 by Jennifer Moore
I have been going to the same person to do my taxes for many years and I have developed a relationship with her because of that. I don't plan on going anywhere else to do my taxes. They always do their absolute best for me and my family.
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September 2021 by Jim Nuttle
They had our returns in their office for a solid 3 months before we filed. They had all of our contact information and I asked them to call me about anything they might need which they did not. When I scheduled the time to go in and sign the returns the process should have only taken maximum 30 minutes. I was there for 3 hours as this woman struggled to prepare my return.
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August 2021 by laken fisher
Super fast and easy and timely results everyone was so helpful
