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March 2024 by Misty Simpson
Awful customer service. BRI you are the worst kind of person to try to deal with. It's more important for you to stand around and CHAT than it is to help.a customer.When I asked you for help, you were so rude. You should be ashamed of yourself and your attitude. I will NEVER be back here.
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February 2024 by Julie Xavier
Michael the manager at this FedEx Kinko is absolutely amazing. Great customer service skills, above and beyond helpful and all around very knowledgeable! This whole staff is exceptional as well! My husband needed to print out written thank you cards to send to his clients, this was quite the meticulous daunty tasks! However, from day one Michael took this project under his wings and made sure everything ran smoothly with the printing machine and the written thank you cards came out perfectly! Thank you Michael for seeing this project of ours from beginning to end, making sure all went well and it turned out so great! Will definitely be back for more of our projects in the future. Thank you for your excellent expertise and amazing above and beyond customer service skills!
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June 2023 by petra
My return was ok.But I kept getting ugly looks from older lady in store because my son had gum she though I was going to steal really !!! First and last time I come to this location !!! Just kept staring at us !!
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May 2023 by Dave Beasley
Driver used my driveway to pull a u trun when I said something about it he called me a liar. I saw the back of his truck in my drivewayWhen I was going to get my phone and take a picture of his truck he sped off Called local office asked for a manager. Was told no one was available.Will never use FEDEX because and I am putting a spike strip in front of my driveway.
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April 2023 by Mike J.
I needed to overnight a passport to my wife. I went to FedEx at 9Am March 10th 2023, when they opened. Everything was ready to go and sent from Nampa Id to Yuma Arizona. The package was supposed to arrive the next day by 10 am. The package didnt arrive and Fed Ex didnt know where it was. After Fed Ex doing some investigation they found the package by the 13th of March. It was still at the Original Shipping location in Nampa Id. The package arrived March 14th. I filed for a refund, they told me there wasnt an invoice and had to wait for the invoice. After no Help or response from Fed Ex I called and talked to customer support. I finally contacted a person and was informed the reason the package wasnt delivered was due to high winds in Boise. I checked the weather, the highest winds recorded on March 10th was up to 18.6 MPH. I discussed this with the representative and wanted and continued to ask for their supervisor, but was instead told they couldnt give me a refund and no i couldnt talk to a supervisor.I wont be using FedEx from this point forward.
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April 2023 by TheFlyGirl
I come here on a regular basis to ship and the people are always very helpful. FedEx is my favorite. I can always count on it! Easy to use. Supplies available. Shipping table. You they have greeting cards here and a few business supplies.
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March 2023 by TheMarketingGoddess AundreaFriedley
I come here on a regular basis to ship and the people are always very helpful. FedEx is my favorite. I can always count on it! Easy to use. Supplies available. Shipping table. You they have greeting cards here and a few business supplies.
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March 2023 by Brianna Colo
Linda , Bre and Anna are all amazing here. They always have a smile and are very helpful. Our company ships delicate products and they do an outstanding job helping me with all of the shipping.
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March 2023 by Idaho Hunts
The gals here are always so helpful and nice!!!! Great customer service.
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February 2023 by Ben P.
I came in because I had a package being delivered to the wrong address which was my fault on my end. My wife was very worried about an expensive item that might be delivered to the wrong address. We came in here around 5pm and a gentleman with long hair helped us out and was able to track down our package and get it to us. Thank you so much!
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February 2023 by Rose Trejo
I went in to visit FedEx Office print and ship Center today to design a business card I don't know what I was doing but I had help from Angie very patient and guided me to design my business cards. Thanks again Angie for your kindness and help.⭐⭐⭐⭐⭐
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January 2023 by Kevin M.
I picked up two packages (paintings) from the store. The girl helping me wasn't rude as much as she was inept. ! package was very large and I was unsure if it would fit in my vehicle. She said "you can leave it here if you want get get a truck". I told her I'd have to see if it fits in my vehicle, she said "ok, it's your choice", yes I know it's my choice. Took the large package to my vehicle and opened it up to find out the painting had been damaged. I took box and painting immediately back inside the store and dealt with another employee. This employee immediately said "well you signed for it, it's yours, we have nothing to do with this" in a condescending tone, while rolling her eyes. I called her on rolling her eyes, and wanted to file a claim. In he condescending tone, stated you have to call FedEx we're just a holding facility. The 2nd employee was totally discourteous, extremely unprofessional, & very defensive about not causing the damage. I never accused her office of causing the damage, in fact I have no idea how it happened.
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December 2022 by Tammy Vogt
I had a very tricky return situation with multiple packages. Linda and Michael went above and beyond to assist me and were incredibly patient and helpful. Very thankful!!
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November 2022 by Kelli Lopez
Rude and condescending I would not recommend going to this location I’ll drive to a different city just so I don’t have to go here
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October 2022 by K
Anna is the bomb. In fact, all the ladies here are. They saved my skin with some print work and I LOVE coming here.I will say this, whatever stupid policy prohibits me from treating them with coffee or something is downright ridiculous. Cause they certainly deserve a thank you.
