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February 2024 by Eric Mazurkiewicz
Great service, book your appointment online highly recommend.
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February 2024 by Erik Crickenberger
I’ve always gotten amazing service here, I will always buy my tires here.
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February 2024 by Christian Salas
Great customer service, they care about the customer.Fast and promptly service.Mike took great care of my truck! Thanks team. I’ve been buying from big o for years. But I’ll be changing stores from now on.
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January 2024 by Kiara
I brought my corvette to this location yesterday. They put the tires I brought to them on for me for cheaper than what other places were charging. I went out to my car this morning and saw that one of the tires they put on the day before was flat. I filled up the tire and went back to them where they gave me a full refund and fixed the issue for me. They are very accountable and kind people!
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January 2024 by J Haynie
I really like Discount Tire, I trust them with my vehicles.
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January 2024 by Miguel A. Juarez
This place lies just to get a sale. I thought they would be better than that since they were recommended. Big mistake. Avoid a headache and go to Less Schwab!
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January 2024 by Brittany Anderson
Update: management called me that night and left a message apologizing, and refunded my labor costs. Appreciate the care about customer service! ❤️I have always had great service here and have bought my last set of all season and snow tires here.I came in is a walk in today and was told the wait would be an hour TOPS. The guy at the counter made me walk back outside to check my mileage, my studded tires to be put on, and to measure my current all season tread.4 to 5 walk ins came in a few minutes after I did with complaints of tires leaking air. (I am certain they were walk ins with how they talked when they came in). At the 1 hour mark, every single person who walked in after me was gone and a new set of walk in and appointments' cars were being pulled in and my car had yet to be pulled in. I was about to request a refund and leave until a girl working there took initiative to get my car pulled in after I asked how much longer the wait was. I wish I'd gotten her name because she is the only reason they kept my business today.However, I will no longer be utilizing them for services. Its very disappointing to see how the customer service here has really gone downhill, I've used them the past couple of years. I will be transferring all services to my dealership, they recognize me the minute I walk in and always get me taken care of.If I'd known it was a two hour wait, I would've rescheduled or planned a ride home. I would be understanding if I didn't watch almost two different batches of customers come and go before my car even got pulled in.
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January 2024 by Bruce Mason
Awesome service, great team members. They truly care about their customers!
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January 2024 by Christopher Corn
Super friendly service and excellent prices. I left there smiling in less than 1 hour with four brand new tires. Goodyear Ultra Terrain. They work incredibly well. They've already been put to the test on ice and snow in the first 200 miles. I recommend them.
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January 2024 by Mark Reed
Went in on 12/12 and had nee AT tires installed on my truck, everything went pretty smoothly the day of installation excluding the moment I drove off and my TPM light was on for my driver side rear, it showed 37lbs but the truck required 65psi. Young man quickly got the proper pressure in that tire. After that incident I wanted to let the manager know he may want to let his technician know to double check their work. Now for the main reason for this substandard review is the poor quality workmanship with the balancing of my tires. My drivers side looks like they did ok, but I'm going to question them on why they double stacked weight on one tire. Seems like the tire shouldn't require that much weight. N oi w for the passenger side..... the front tire weight is on crooked and sticking out of my wheel (it looks horrible) the passenger side rear has no weights at all. I'm going back on Saturday 12/30 so we will see how the manager handles this. More to come I'm sure from this Boomer ? pictures show double stack wts, crooked wts and no wts.Part 2 follow up review: so I went back in for a rebalance appointment, before I could get into the shop, the store manager Michael greeted me and apologized for the inconvenience. He personally took my truck back and did the rebalancing himself. He also refunded the $88 for my troubles which was a pleasant surprise. He got me in on time and had me squared away promptly. It's obvious that this Discount Tire shop values their Customers and in today's business environment that was a breath of fresh air. I will definitely be making future purchases at this location and would highly recommend them to anyone in the market for tire services. Thank Again Michael for taking care of me, I truly appreciate your professionalism in handling my vehicle. If I could give more stars I would.
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January 2024 by Drew Dilullo
Had me out in 20 minutes with all new tires at a fair price. Try to come in early before the rush if you can, but I was shocked at how fast they were.
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December 2023 by Renea Herrera
Called in about a week ago to order tires because their price was more affordable. they explained to me that the tires I was ordering weren't the normal size that runs on our truck but they assured me that they would be fine means as that's what we've been using on the truck for 10 years now. so I have them order the tires we waited a few days. My husband works hard he has been having to AIR UP his tires every morning while we waited for these tires to come in. When he went in for his appointment to have them put on they told him that the size would not work on his truck and that because their computer was saying it wasn't the proper size for his truck they couldn't put them on there But yet they already told me that would not be a problem and it's the same tires we've had on that truck for 10 years the size is not a problem. I will never go Back here or refer anyone here they had us waiting over a week for tires and then tried to sell us smaller rims and tires when we clearly didn't have the money and that's why we were only buying two tires. times are tough right now and this really set us back.
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December 2023 by Sean Brinkerhoff
This location was outstanding! I had an unfortunate situation as I was passing through Nampa. I got a screw in my truck tire while towing a trailer and had a 5 hour drive ahead of me. They got me in and fixed the tire very quickly. They even let me park around the side of their building so I didn't have to unhook the trailer. Michael fixed the tire, checked the others and had me on the road again in no time. Highly impressed and thankful!
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November 2023 by Steven Fausey (Stev)
Quick in and out by appointment. Took less than 30 minutes to have my tires replaced. I did order online and booked the appointment online as well. The rep that assisted me was super knowledgeable about the snow tires I purchased. He made sure I understood the proper care for the tires and when to change them. I appreciate the great service!
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November 2023 by Aubrey Mikus
Some of the best customer service I've ever experienced. Shoutout in particular to Austin, Micheal, and Alex. They helped me take care of my car when I had to drop it off before my shift. They were fast, kind, and above all willing to work with me. Go here if you ever need a tire repair or flat fixed