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November 2023 by Doug Snow
This place knows customer service and always takes great care of me. They go above and beyond! Highly recommended.
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October 2023 by Jeff Blodgett
Yesterday we experienced a flat tire while on I-84 eastbound right in the middle of all the construction. The right shoulder was just wide enough to get off the road. We were unsuccessful in getting our insurance roadside assistance to assist us so I looked up tire stores close. I called Bruneel Point S Nampa and in only about 20 seconds of dialog, Bob said "we are coming to the rescue". In less then 10 min his service truck pulled up behind us, got our spare on and took our tire back to their shop. They found the issue, fixed the tire and got us back on the road for no cost. These men understand the value of customer service both at a time of need as well as after fixing it. Friendly, helpful, reassuring and solution oriented are a few words that come to mind......I will recommend this organization to any and all and encourage Bob and team to keep making people's day better! Thanks again Bob and to your team of professionals.
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October 2023 by Sabrina Owens
We had a tire on the verge of blowing out on our trailer when we were driving if we didn't get it fixed ASAP. We pulled in at 10 minutes to 6pm and Spencer didn't hesitate to help us at all even though it was so close to closing time. He was quick yet did quality work and the price for 2 new tires was a great deal. We will be going back in the future for our tires needs!
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September 2023 by Jessica Krohn
Spencer was so amazing! He got me in so fast and being low staffed he jumped in and got me taken care of Ana out the door in 25 min! So amazing I would recommend point S tire on garrity for sure!
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September 2023 by David H
Everything about my experience was perfect! The wait wasn’t long, they were upfront about everything. No hidden fees! Even the couches were comfortable! I felt really taken care of by Jacob Walsh and his team! Will be recommending this shop to all my friends!
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September 2023 by Dev Sasser
Expensive, over priced no wonder they slow (no customers slow on Saturday)wowOil change price goodHad my existing tires (I bought from Point S) put on new rims 150 bucksThey broke a bold off taking lugs off extra 100 bucksOil change only $40. Oil change is only service I might come back for.Only customer in the building - Service took 2 hours. If you don't like to wait in line but have time to wait and extra money then this is your shop for Saturday service.... oil change anyway
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August 2023 by Alanah Stoker
Do not go here!! Absolutely awful!!! Try to scam you out of every single penny. All I can say is ask for a break down before you get it fixed and just look up what the parts average cost is! It’s no where near the same! Quoted me an outrageous estimate took it to a different mechanic and they said it wasn’t nearly as much as they quoted. They tried to say everything was a special part and that’s why it costs so much and yet the other place found the parts with ease and WAY LESS!! If you are looking for an honest mechanic shop that’s not just going to try to squeeze you for every penny I can tell you this is not the place to go.
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August 2023 by Shelby Shoemaker
Great customer service. Needed an oil change and a few other yearly services done to my car they were able to get my car in right away and very affordable.
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June 2023 by Marla Gale
Fantastic service! I have been here several times and have never had a bad experience! The management and service personnel are top notch! They always take the time to explain the service to me in layman terms, which I appreciate and more importantly treat me like my business matters! They are one of the few businesses that I have found truly cares about their customers... what a great concept! Other businesses should follow suit! It is a total pleasure doing business with this location. I wouldn't go anywhere else and I HIGHLY recommend them! Thanks Bob and crew for the exceptional service you provide! Keep up the good work!
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June 2023 by Melissa Castaneda
Terrible customer service had a flat repair waited an hour an half and still nothing. I needed the flat repair urgently and I get having to wait and I did but making people wait an hour an half for a flat repair on a small car and still moving on to do oil changes on cars that been dropped off while I was still waiting so I can get to school in Boise really sucked. I ended up leaving with the flat and just getting air at the gas station. I never leave bad reviews but this was the last straw. This isn't the only time they do something like this. Also if you didn't buy your tires with them and need a flat repair they charge a hefty fee. I use to really like this place and it was my go to and I would recommend it to people at work because it was across the street from the hospital I work at. I will definitely be passing this on to my coworkers I misled before. Thank you Bruneel I hope you provide better service to others next time. ?
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June 2023 by Jerry Keuter
Outstanding service,wonderful customer care. The manager Bob is outstanding and he is always willing to help others. ? thanks for all you do to keep your customer on the road.
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June 2023 by Peyton Dawn
I went here to get new tires and the entire experience was amazing! The showroom was very nice and the couch was very comfy while I was waiting. The person who helped me Spencer was very insightful and helpful. I am very happy with my experience here at this Point S and will definitely be referring my friends and family! Do not go anywhere else and don’t forget to ask for Spencer!
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June 2023 by Austin Waddell
Let me tell ya, Spencer is an amazing service guy, 10/10 I can say with certainly he left a lasting impression, I don't think I'd be willing to come back if he wasn't the guy I talked to when I get there, I'd trust this guy with my cars life. And the manager Bob (I think?) Is a fun guy to talk to as well, he knows the business and he's great with people, same for Spencer. Absolutely loved my experience here 5 stars hands down.
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May 2023 by Teresa Apodaca
We have had two bad experiences with them. A while back we took a tire to be fixed and they tried to sell my teenager a new tire. We also had them fix the power steering hoses, they did not complete the job. Put us on a lease? Instead of credit? " You must have really really good credit score to get credit with them." You are really renting to own the parts. For 90 days for $952. If you don't make extra payments beyond $90 automatically taken out of your account bi-weekly you will not pay this off in 90 days. Then you are on the hook to pay for the "rent" on the parts for a total of just over $2000. They did not work with us. And my daughter who has been saving for a car signed their "lease" had to pay $2000 for $952 worth of parts. This is not honest/ transparent business. We will never go back or recommend them.
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May 2023 by RTP•2 805
I went there apr.27th with issues I had with a bad front tire on my dakota, the guy up front was awesome and went way above and beyond to get me back on the road. Service like that is what earns a great reputation as a business and earns loyal customers which I am definitely now one of. Thanks again Bruneel, especially the guy who helped me the day I came in.
