BredaBeds is highly praised for its exceptional customer service and quality products. Customers appreciate how the company quickly and effortlessly replaces beds when needed, often including professional installation to ensure a smooth experience. The staff, especially Tess in customer service, is described as helpful, knowledgeable, and attentive, providing expert advice on orders and installation recommendations. Many reviews highlight the professional and efficient delivery process, with the beds arriving on time and damage-free. The installation process varies; some customers find it straightforward and quick, especially with clear instructions, while others note it can be quite challenging and time-consuming, requiring strength and help from others. The quality of BredaBeds’ products, such as the Horizontal Urban Murphy Bed, is consistently praised for its look, durability, and sleek design, making spaces feel more functional and stylish. Customers with small apartments or special needs find the beds especially useful, as they provide a space-saving solution that improves comfort and sleep quality. The packaging is well-organized and detailed, impressing even experienced furniture builders with its clarity. Overall, BredaBeds is recognized for delivering superb products, excellent customer service, and thoughtful design, earning high recommendations from satisfied clients.
Bredabeds has had the most amazing customer service! We needed a replacement bed and no questions asked, they replaced our bed and included professional installation! This is honestly the best customer service I have ever experienced! Thank you Bredabeds!
May 2024
Our experience with Breda Beds was exceptional, from the initial order through delivery and assembly. Quality of the product is superb and customer service was responsive and always helpful throughout the process. We could not be happier and would highly recommend Breda Beds!
January 2024
We love our new murphy bed! See before and after pictures. The company was very responsive to emails after we placed our order. It attaches to the walls, not floorboards and even has notches for baseboards - very renter friendly. We're happy so far with our purchase.
