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July 2024 by Matt Rufener
Very helpful service
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June 2024 by Erinn D
Very helpful staff
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April 2024 by 1995 GMC Yukon
Wide selection of games very good prices awesome staff that's everything you need I love this store
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April 2024 by jim dodson (jimmyd)
This store and the staff are amazing thier customer service is the best I hih
Highly recommend coming here for all.your gaming needs
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April 2024 by brizzy trueba
i always love coming here no matter what i buy! del and misti are so amazing to talk to and they really know their stuff. i come here often and will continue to forever!
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April 2024 by Nathan H. Johnson
This branch of VIP Games is very well organized and the people behind the counter know their stuff. If they aren’t too busy, it’s great to take a trip down nostalgia lane and talk about old games and systems.
Their used items are clean and they make sure you are happy with a disc before you purchase it.
Very fair prices. I prefer to buy from a “real” store when I can, and they take good care of me.
Highly recommended!
The only thing to worry about is the parking lot entrance, the slope next to a busy road makes it a bit tricky for some vehicle types.
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March 2024 by Anthony Nguyen
I need to let the owner know that this location is doing great. Even better than great. This location is phenomenal. Super friendly and patient staff. I don’t know if it is because I am so used to the layout of the Boise store, but walking into the Mountain Home store feels a lot more overwhelming due to the sheer amount of stuff. I spent maybe a hour in the store, and still didn’t see everything. They have a HUGE selection of modern and retro games, toys, and so much more. Every time I have stopped by this location, I’ve been able to purchase some cool promotional items. They also have a lot of high end Sega titles. Highly highly recommend making the trip out.
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February 2024 by Amber Thomas
You guys are always so helpful. One of my favorite places to shop. Id rather buy from the crew through VIP for all my Used games rather than than going to GameStop.
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February 2024 by Matto 5000
Great store. Amazing selection. The lady up front was extremly informative and kind. Knowledgeable. Went above and beyond to help me. I left a very happy customer. Will be returning there for all my gaming needs. Can't ask for more then that. Thank you so much for the experience.
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January 2024 by Fifty-3
The store is clean but the employees are really bossy. Like over the top, ridiculous bossy. This place has the same vibe as the soup guy from seinfeld. Prices aren't too bad, though, just a hair over market value.This doesn't really matter that much, but they have peppa pig on loop on TV. I've been in 3 times and it's been on every time.
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January 2024 by Bob White
I get you need to make money but when I trade in highly desirable GameCube and N64 games and am not even offered half I have a problem. And they will lie directly to your face and act like you don't know your own merchandise. Took in an item that was a recent system. GameStop was offering 16. or 18 and some change with a pro membership. They offered me 15 and said they were doing 20% more than gamestop. Now that would be okay if I wasn't lied directly to and they like to act like they're doing you a favor they are not. I've been shopping with Bill since 2011 and he has never done me any favors. offers me as little as possible and they virtue signal constantly trying to act like they help people out and they don't. I would never recommend trading in at VIP game store you're better off on marketplace or heck. First national in Boise will give you no less then half in cash on desirable retro merch.
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October 2023 by Colleen Hannigan
Great store. Very helpful and friendly employees.
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September 2023 by Lucy Garcia
First time coming into this place I got yelled at for having a drink in my hand. I had no idea they didn’t allow them in store. Cashier could have been nice and actually came up to me and tell me. She instead chose to yell from the back of the store in front of my family. I chose to leave rather than buy anything. Worst customer service ever. More likely will not come back here again. First impressions are everything and this place got the worst of it.
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July 2023 by Carson Sayer
I've been here multiple times since VIP took GameStop's place, and each time Misty and another gentleman (didn't quite catch his name) have been nothing but helpful, kind, and full of recommendations. First time I went in looking for a copy of Splatoon 3 when it released. Walmart had sold out so I turned here and was quickly and efficiently helped. The second time around, I was pre-ordering Tears of the Kingdom. Each time I returned to keep paying off the preorder, the staff rememberepre-order, and processed the transactions swiftly, never failing to smile. Quick interjection here to say that they willingly stayed up well past closing time for Tears of the Kingdom's late night release! Most recently, I was searching for Funko Pops as a birthday gift for a friend, and Misty helped me out with picking the perfect ones for him. I can't say enough good things about this place. Definitely check them out!
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May 2023 by Michael Newell
Staff is super great here. They remember me and always let me know when something I'm interested in is there. Kept the same staff as when the store was Gamestop but they seem much happier now.