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April 2024 by Jocelynn P.
(update review-4-02-24) as of today my truck has been in the shop at the mountain home auto ranch for 33 days! still no eta on when it will be returned. finally got through to heather in the service department yesterday at 2pm and she told me she would call me right back after she called my warranty company she had 4 hrs to do so before closing and i still have not got a call back! i rely on my truck for work. not having it has forced me to cancel 2 events that i need for income! completely ridiculous and unprofessional is an understatement when it comes to this dealership!
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March 2024 by Sundee Massie
We purchased a great truck from Benny he was great to work with- The entire staff was amazing!
We would definitely recommend Mountain Home Auto Ranch!
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March 2024 by Jocelynn Parma
Literally the worst dealership! today was just the icing on the cake... they bring me a loaner car and make me sign an agreement before I even see it that they will charge me a $250 cleaning fee if it isn't brought back clean. I get in it and it's so dirty, dusty, filled with crumbs and even an empty beer can behind the driver side seat. They will also charge a $75 refueling fee if it isn't returned with a full tank of gas but they don't believe in doing the same for you. My vehicle was brought in with a half tank and returned on E with barely enough to get to a gas station!
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August 2023 by Daniel G.
Kept my deposit and finance manger and GV will not answer nor return calls
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July 2023 by Dee A.
Me and the hubby went in to buy a new to us car, and we were approached by Benny. He went far above for finding us the right car for us. We drove about 5 cars with him, he drove us to the other car lot and we found our car thanks to Benny. He was never pushy at all, we had a blast with him. He is a very sweet man to say the least. We made a new friend in him and he's very compassionate about what he does. Thank you again Benny your the best as well as the manager. :)
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November 2022 by Tom W.
Terrible vehicle service. Failed to complete work same day as promised. No communication. I'm a 20 year customer bought many new and used vehicles over the years and numerous service jobs. No more they have lost my business
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September 2022 by Melanie Hoffman
Very friendly and the service was great.
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August 2022 by Karen Gray
Crooks. I would never recommend anyone here. Selling unsafe vehicles and NOT keeping your word.
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February 2022 by Chris B.
DO NOT go to Mountain Home Auto Ranch for service!! I called for an appointment, two weeks out. Drop off my car for service, after a week, they STILL haven't even looked at it!! NOW They say that they are back up, and I have to wait TWO WEEKS after my appointment to get seen!! That the scheduled appointment is only to get put on the queue, NOT for service!! In the meantime, it is just sitting out frond getting door banged and they left it unlocked when they put their service number un the window, so I don't even know what could have been taken out of my car while it sits there waiting for them to have time to look at it!!! I'm NOT continuing to wait just for them to OVERCHARGE me in the end!!! NEVER AGAIN!!!
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April 2021 by Joseph H.
Was looking for a very specific truck and found that this dealership had one on order and it was arriving soon. A few California dealers also had something similar, but they were all being greedy and marking them up $5K to $10K. Called Mountain Home Auto Ranch and spoke to Luis in sales. He confirmed the truck was available so I put a deposit down on it, watiing for it to arrive. Yesterday it arrived, so I flew from CA to ID and took delivery of my new truck. Luis had all the paperwork ready to go when I arrived and Jeremy the sales manager went through all our paperwork in about 20 minutes. Luis helped us set up a few custom things on the truck and within an hour we were driving off. It was a seamless transaction, no high pressure sales, no games. A true hometown dealership that cares about customers and treats them with respect! You can't find this in CA anymore, it was a breath of fresh air to experience this again in Idaho! It was worth the 10 hour drive home!
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September 2020 by Kathleen P.
I was passing through Mountain Home when my car remote battery died. I went into service department to see if they could help. My car was freaking out without remote working properly. They were kind and helpful even though I live 6 hrs away. Thank you for your assistance!
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April 2020 by Dan B.
Very deceptive dealer, bait and switch. Inquired about pricing via email and they wanted $4000 more upon arrival after driving 45 minutes. Buyer beware
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March 2020 by Roman David M.
STAY AWAY ,THEY ARE GROUP OF CRIMINALS Fake advertising , lowest prices to attract naive clients , sucking personal information ,ending up receiving phone calls from Rachele Pollard, shes a tool used by general manager to announce you the ribate is gone and price went up by $3000
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February 2020 by Jeff G.
I bought a vehicle from them a year ago. I have had to have the front end rebuilt, tires replaced (separated after 3000 miles), Exhaust system rotted and fell off, back brakes were on metal and had a random misfire code. I took the jeep back in after 8,000 miles to get a new one and found out they had overcharged me by 10,000 on the original jeep. Now they want to charge me 44k for a jeep with a window sticker that says 33k. Run away find another dealer to work with.
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May 2019 by Veronica Cereceres
2 locations in Mountain Home. Best prices.Great customer service. New & Used vehicles. Certified Ford, Ram, Chrysler jeep Dodge, GM, Buick and Chevrolet technicians on hand everyday.
