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December 2024 by Kenneth Allshouse
Nice place
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October 2024 by Robert Hegre
The staff is lazy and unhelpful. I don't understand why they don't treat there customers better.
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October 2024 by Garret Jacobs
This one is usual stop for local hardware. I'm glad there are a few places like this in town.
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September 2024 by Stephen Young
Great location. They have a lot more than just tools.
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July 2024 by Erika Zundel
HORRIBLE customer service. There were 3 people at the paint and one with the guns and no one even bothered to help even after I told my boyfriend I needed assistance (which the emplyees heard me say). We left and went to True Value and got AWESOME help. Don't waste your time with Ace, go across the street to True Value to do your business.
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May 2024 by Tyler Good
Great customer service! Free EV charging!
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May 2024 by Paul Bull
Walked in to look for some batteries. Not one soul asked if they could help, even though I looked like a lost puppy. I finally walked back up to the front counter and found a cashier who was standing there all alone where the batteries were and she pointed them out. I would think for a store that charges so much more than any of their competitors do, that they would be more helpful. I feel bad for the people who live in Mountain Home because you have nowhere else to go. High priced and not very helpful. I waited until I got to Boise and bought my 8 little 9 volt batteries. Saved a ton vs Ace Hardware. Sorry but I can't recommend them.
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April 2024 by Jan Savage
Excellent service and products.
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March 2024 by Ben C
Friendly, quick help. They had what I needed!
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March 2024 by Michael Dietrich
Great people ready to help anyone with anything good prices
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February 2024 by Robert Kern
The staff over at Ace are always the best! Jared, Jay and the whole crew always help me find everything I need as a contractor to get the job done! I recommend their store to everyone and couldn't be happier with the service that they provide every day!
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February 2024 by Jeff Holmes
One of my favorite stores
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January 2024 by Jenna Hunter
Very displeased, I would recommend going to D&B supply down the street. I came in looking for a specific tool, the manager Hunter had shown me another tool instead, I declined and he stated he would order the correct tool. A week passed and no one called my husband the day it was supposed to have arrived. So I called in and spoke to Allie, she explained it was there and apologized for the inconvenience. They then proceeded to call my husband and me, again, to state the tool was there, not noting in their system I had called already, which is inconvenient, but fine. My husband stopped by to pick up the tool and it was the same tool we declined the first time. Allie stated she would discount the tool for the inconvenience. So they reordered the correct tool, and my husband requested for them to call me only. Fast forward another week to today. They ordered apparently one tool for my husband and one tool for me. They called my husband, then a minute later called me, this just is inconsiderate and unprofessional. I go in to pick up the tool, and request the discount, they literally discounted $1 off for all of these inconveniences they were causing. D&B has VERY good customer service. I've never had this problem and have always been treated GREAT at D&B. GO TO D&B SUPPLY if you care about how you're treated. It's just down the street from Ace.
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January 2024 by Sarah 57
? Ace is the place with the Helpful Hardware Folks! ?Thank you for the kindness and the amazing service!
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January 2024 by Mj
Lots of choices good customer service
