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October 2022 by Sam Christensen
Washington Trust is the best! Very helpful and attentive to my situation and helped get everything set up. Local charm and big bank professionalism! Love these folks!
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October 2022 by Michael Mock
The employees are always helpful and kind. I really like that they know the customers by name.
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August 2022 by Auto Hive
Washington Trust Bank is a relationship first bank. The staff is always very friendly and super helpful. They all have gone above and beyond for us on numerous occasions.
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March 2022 by Bill Guinn
Mike, I have no clue what you could possibly be talking about with your negative review. I am 54 years old and my wife the same and neither of us have ever had an experience like we have every time we go into the branch or call someone for help. We moved our business and personal accounts 4 months ago and could not be happier. Everyone in the Moscow branch we have dealt with has been above and beyond, every time! We love our bank and that is a first for us. We also visited the Lewiston Branch not long ago and it was the same energy there. We encourage more people to look into WTB!!! Thanks so much to all of you working there. Especially in the world we live in today it is so wonderful to see people who want to do their job well...
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February 2022 by Mike Marks
Unprofessional ,n not for the people..always messing up on the acct.Josh acts like he is helping u but two-face big time .. manager is wacked ,she didn't want to give her name like she was hiding the issues we had,she was very rude some blonde fem younger that acted stupid , now I get why alot are leaving this branch n going to Idaho credit union for better service..and they don't play kids games at Idaho credit union and u get free 200 buck to join them
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November 2021 by Jonathan Erber
Who knew you could look forward to going to your bank. These guys are great. Attentive, cheerful, helpful, timely service. Thank you, WA Trust!
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May 2021 by Scott H
This is a great bank with wonderful staff! I've recommend this bank to everyone.Josh is the best! When I came in last winter wearing a mask and hat I'm surprised that he not only recognized me but remembered my name. It's not like I come in that often, at most once a month to deposit a check and withdraw rent money.
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April 2021 by Lucas Dickson
Really friendly staff. Josh was particularly nice.
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January 2021 by Devyn Hass
I asked them to give my my routing and account number to pay a bill and they gave me someone elses routing and account number.
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June 2020 by Brandon Johnson
I have been banking with WA for 5 years or so now. There is absolutely something special about the Moscow branch. These people are dedicated, transparent in their thoughts, and truly delightful to work with. WA as an organization has been good to work with, but it's these people that have earned my trust and respect that I could never walk away from.
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April 2018 by Mrs SchnitNW
I have banked with Washington Trust my entire life. They are always friendly and accommodating. The tellers really go above and beyond to make sure that I have the right accounts for my needs. I would love to keep them forever, and I highly recommend them to anybody looking for a bank.
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February 2018 by Wendall Cass
I really appreciate the friendly helpful people at Washington Trust
