Safeway Pharmacy at 1320 S Blaine St, Moscow, ID, is a local pharmacy that offers a range of services including prescription filling, transfers, flu vaccinations, shingles shots, back-to-school vaccines, and safe drug disposal. The pharmacy staff are generally described as knowledgeable, professional, and kind, with employees like Brenda being especially appreciated for their efficiency and friendly attitude. Many customers have relied on this pharmacy for over 10 years, highlighting their consistent service. The pharmacy accepts most insurance and provides additional services like pet prescriptions. Customers also value the convenience of walking in for vaccinations or medication needs while shopping. However, some reviews point out challenges faced by the pharmacy. Staff shortages have led to long lines and delays, especially during busy hours, and the process of picking up prescriptions can be slow. Phone communication is sometimes difficult, with customers finding it hard to reach staff and feeling they don’t get timely callbacks. There have been concerns about staff behavior, with one customer reporting a negative experience involving a staff member who was dismissive and rude, especially toward a disabled customer. Another customer praised a particular employee for making their shopping experience more comfortable. Overall, while the pharmacy is appreciated for its helpful and friendly staff, ongoing issues with staffing and customer service have been noted, indicating a need for better help and streamlined processes to improve the overall experience.
I don't really know what these other people are complaining about. I've rarely encountered long lines that take more than 10 minutes to get through. The staff is always very courteous & efficient. Even when I arrive in the middle of the day, the line has maybe 3-4 people in it.
November 2024
The staff has been very helpful in navigating the difficulty of getting my specific medication. Thank you!
October 2024
Pharmacy staff member are working hard but it's too bad they don't have enough help. Very hard to talk to someone when you call their pharmacy. Not fond of leaving messages, most of the time you'll never get a call back.
