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January 2024 by Austin Kenneth Van Der Veen
Thorough, kind, and transparent throughout the whole visit. They’re knowledgeable and trustworthy, and make it easy to care for your vehicle.
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January 2024 by Jack Landis
How can say this in the few words that google allows me in a review….Lux automotive is best. Their technicians offer world class service!
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December 2023 by Kimberly Peterson
I am so thankful for finding this place to fix my daughters car. Ken was kind and very thorough in the diagnosis of the issue. Repairs were very fair in cost. I also have you a shout out on the vandal parents page on Facebook to put the good word out. :)
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November 2023 by Maria Yepez
Great service. I went in unsure of what needed to be done. They explained me with detail & were transparent about pricing.
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October 2023 by Dennis Gentry
For German cars, this is the place.Relatively new, likely the only place in town where the owner and techs own multiple German cars. Saved me at least $1,000 and a trip to the Spokane dealership diagnosing a 2008 BMW, and willing to work on a ‘96 Audi Quattro when no one else in town was. Good work, very knowledgeable, fair prices, and honest.One question I ask myself is “would my sister, wife or daughter get a fair deal from this business?” and for mechanics, the answer is not always yes. It is yes for Luxe AutoHause.They’re my go-to mechanic, even for my non-German cars.
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September 2023 by Taylor Petty
Ken was super helpful. Not only was he fast, but he was friendly and professional. I had something small done but they proved their understanding of customer wants and needs. I know where I will be going in the future for any other problem I have.
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September 2023 by Taylor Raney
Big fan. Only mechanic between here and Spokane willing to look at our BMW’s issues. Quick, friendly service and reasonable rates.
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September 2023 by Susan T.
The only mechanic I trust for all my car care needs. Ken and his crew get the job done right at honest and fair prices. Works on all foreign and domestic models.
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August 2023 by John H.
My daughter is a college student at U of Idaho. Her steering wheel lock was stuck causing the ignition to be locked in place so the car wouldn't start. Yes, she tried pulling on the wheel both ways, and wiggling it, and yes it was in park. Also she was stranded at the laundromat. I live 6 hours away and couldn't go there to help her. I called 4 other mechanics and a locksmith Moscow. A couple told me I had to send it to the car dealer and have it re-keyed. A couple others said they could work on it but they were several days out. Also, we would have to have it towed to them. I called Ken at Lux. He said would come to the car and see what he could do. He was there within an hour and spent a few hours dismantling the steering column. He found the issue, repaired it, put it back together and we were on our way! My daughter was very worried she would be without a car for weeks, waiting for parts, or another shop to even start on it. She was also worried it would cost a fortune to fix. Ken was quick, thorough, professional and I thought the price was fair. I would recommend Lux for whatever you need.
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August 2023 by J. Broussard CWM
These guys work on European imports only and as a more exclusive niche market they are fast. Seriously fast. An hour and a half to diagnose a number of issues, write up an exact quote for the parts and labor and schedule the work.They are also very communicative, letting me know exactly what I would be dealing with every step of the way; I got texts with the breakdown of all the service and the respective prices.Only two issues: location and loaner. They’re between Rosauer’s and MBS on the Rosauer’s side and it’s a small lot. 8 cars here at the moment, not counting the two bays, and not much room left. With their somewhat peripheral location, walking downtown and back in August was less than pleasant. If you’ve got someone to give you a lift it’s not an issue; I didn’t.Can’t say enough good about them. I’ve got an old Mercedes and these guys will get to know her.
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August 2023 by Irina Adair
My A/C went off this week and I dropped my BMW off at Tuesday. They fixed it in no time and I have it back.Service: 5 starsInvoice: 5 starsService: Air & cabin filter replacement
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June 2023 by Presley Zimmerman
Such nice guys and were really helpful with letting me know everything going on under the hood. Would recommend definitely to anyone, and it’s great to know we have a great Audi mechanic here in Moscow!Service: Oil change
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June 2023 by George Landis
Great service.
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May 2023 by Jill W
I went to Lux AutoHause yesterday and got a second opinion on my front brake pads. They charged me less than half of the first quote I received! I was able to get the new pads right then and there. Great customer service and you can tell Ken takes a lot of pride in his work! I highly recommend Lux and we will be back!Service: General repairs & maintenance
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February 2023 by A Kenney
Lovely service with lovely people
