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December 2023 by Dayne
Extremely disappointed with the dishonesty and management of my money. Will be switching banks ASAP.
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September 2023 by Destiny Angel-Hubble
All staff is so helpful and understanding. ICCU is great at helping their clients make informed decisions and lasting change. I hope I never have to bank somewhere else. :)
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August 2023 by Stephanie Wold
Great place to do local banking
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August 2023 by ZOE VINT
Extremely friendly and sweet staff! Very helpful— they were all very patient with me as I had no idea what I was doing hahaha. Great bank, too. Highly recommend. Thank you guys <3
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May 2023 by Jessica Gibson
I have been a big of of this credit union since I joined. When I joined I got a 'sign up' or whatever bouns caus they were opening the branch. Free money? Yes please! Until recently I had no issues with them so while I enjoyed banking with them they didnt have a chance to problem solve.Well recently my card # was hacked and once I was able to go in Monday and contact someone, a card was reprinted and I was in and out of the brand in probably less than 15 min. With GREAT customer service. The entire issue was resolved and money returned to .y account less than 24 hours from when I reported it.Highly recommend ICCU for great customer service and great promos!
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April 2023 by Joy McIlvaine
Wow, all around 5 ? ? ? ? ? stars. When you walk in the door you are acknowledged and friendly greeted?. The place is fresh and clean. Lots of natural light. Very pleasant experience.Katelyn Hutchinson, who started out helping us was very professional, well trained, friendly, patient, helpful and answered all my questions, as we are new customers. We had to start our banking process and then come back later when our daughter could join us. When we came back, Jessie Hansen was able to finish the procedure with the same amazing qualities as Katelyn. We are very impressed and we are excited to be banking at ICCU ❤️❤️.It has a drive thru. The bank is open 9-3 pm Saturday. M-F til 6 pm.9-28-23 Wow, today we got a thank you card with personal hand written signatures?
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April 2022 by Amy Ripley
Absolutely the worst bank ever!! I have never had so much trouble. Auto loan pay-offs are HUGE. Was advised to send a check via “bill pay”. Well guess what—you can’t!!! Duh—it’s too much money. Missed the ten-day pay off window. Now it’s back to more hold times with both banks. Glad I didn’t fully close my other bank account!!!!
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February 2022 by Justin Storjham
Friendly, helpful staff. Great location and beautiful new building. One of the bests banks in Moscow. Highly recommend to everyone!
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February 2021 by Allison Radel
Brian Streigle was super helpful in helping my niece set up her checking and savings accounts! He answered all our questions and explained her different options for starting a solid foundation for building her credit history. Not to mention a beautiful building!
