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July 2023 by Wesley Hurley
Had a good experience. They reserved a truck for me over the phone. When I showed up it was ready. Returned the truck and it was a simple process.
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October 2018 by John Litzenberger
Javier is very easy to work with and will do whatever he can to help. We needed to rent a trailer to move our son to college. Javier took the stress out of the rental process and even helped us with an adapter for the trailer light hook-up. This is where we will rent trailers and trucks from now on.
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October 2018 by Paul Perry
Move it
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June 2017 by Ivy Wood
Does not keep there word
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June 2017 by John harris
Terrible experience made reservation in caldwell was told we had to go to Middleton idaho. Before we went to Middleton the caldwell location called Uhaul and verified we could bring it back to caldwell, To clarify we would not have went to Middleton if we where told this. When we got to Middleton again it was said we can take it back to Caldwell, then at check out Javier said it's his trailer and we have to bring it back there so by now we have driven to Middleton and hooked onto the trailer we are running late because the reservation was moved, On the end the trailer didn't work because the opening was so small ask Javier for a discount because again we would not have gone to Middleton without being lied to of course he says no, contact Uhaul traffic who again mislead us into going to Middleton and was told they made a ticket and someone would call, do you think anyone called No I contacted them and they said they didn't call because there was nothing to do, Way to go Uhaul way to go Javier great customer service all the way around from it not being at the original location to moving it to a different city and misleading us to go get it, 35 dollars to be a ethical company and you do not have that ability #uhauldoesnotcare
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February 2015 by Justin Sundstrom
great servicr