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December 2023 by Cindi S.
I always purchase candles for the family in the fall as gifts. This time, however, my daughter was not allowed to exchange them for fragrances that she liked because she didn't have a receipt. EVEN EXCHANGE. Well, I won't be purchasing this anymore for gifts.
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May 2022 by Meghan B.
Sales associates are always on their cell phones and seem as though they don't want to be bothered to help. I had an exchange as I did not like the scent of the lotion I had purchased and they acted as though it as a big deal. However, their store policy is that they will exchange an item if you are dissatisfied.
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June 2021 by Rory Fargo
Lots of candles and soaps.
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April 2021 by Kristen C.
I always love shopping here, as the sales associates are so friendly and helpful. I buy their foaming hand soap, body wash, and scrubs when they are on sale. And there is nearly always some special running.
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November 2020 by Sadie Davis
Racist Karen
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September 2020 by Tammy C.
I was at Bath and Body Works in Meridian yesterday. The store was not lacking in staff. There was a fair share of customers in store at time but not overcrowded. I was in store about 20 minutes or so and not one staff member greeted me, asked if I needed assistance with anything etc etc. Not to say I'm special or anything, but I took notice that customers around me were getting customer service attention. I had my mask on, I practiced social distancing. Maybe my hair wasn't done just right, maybe I didn't have the trendy clothing styles that attract people(being a bit dramatic) . Anyways, it was a bit disappointing, so I left.
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July 2019 by Jim C.
We stopped in this store today to purchase hand lotion. The young ladies were friendly and helpful. There were signs literally all over the store for a sale of buy 3 get 3 free or buy 2 get one free. We selected three bottles of lotion anticipating the 3rd one would be free as the signs suggested. However, upon checkout the 3rd bottle rang up at the same price as the other two. When I asked the clerk about the buy 2 get one free deal she said oh, the sale does not include the Aroma Therapy line of products. I said there was a sign right where we pulled our bottles off the shelf, she said oh, the sign is next to our products but not directly in front of them. I rechecked the sign and it was right next to our products on the front wall. But none of the sale signs we saw said the Aroma Therapy products were not included in the sale. We went ahead and bought the products my wife wanted but to be honest I left the store with a bad taste in my mouth and I probably will not go back. Too bad, we really do like the products.
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November 2018 by Holly S.
I am not a frequent shopper but I love their products. I stopped in for a particular sale and I honestly have never been in a more friendly and welcoming retail store. So many representatives stocking inventory, and every young lady working there was asking if I needed help, how I was doing, if I was finding everything ok, and even as I was leaving I was thanked repeatedly for coming in. I will absolutely be shopping at this location off of Eagle and Fairview!!
